1. When finding a company to rent from, look at reviews on multiple platforms like Google, Yelp, and TripAdviso,
2. If using a comparison website like Expedia or Priceline, be sure to check the rental company's website as well for terms and conditions that may not appear elsewhere.
3. Make sure you have the right insurance. Check to see if your personal auto policy has an endorsement 27, which extends coverage to rental cars.
4. Your credit card may cover a collision damage waiver, which means damage to the vehicle may be covered. Read the fine print to see if there are any restrictions.
5. Car rental locations at or near airports may come with premium location charges. Consider whether picking up from a slightly further location will save you money.
6. When picking up the car, take time-stamped photos of mileage, gas and any damages the vehicle may have.
7. During the pre-inspection, take your time and ask the car rental employee(s) to mark down any damage you see.
8. Remember to check the interior of the car as well, including seat pockets.
9. Check the glove compartment to ensure the car has up-to-date ownership and insurance. Check the sticker on the license plate, too.
10. Some rental car companies charge an extra fee for using a toll road. To avoid extra toll charges, make sure you set your GPS to "avoid tolls."
11. It's against the Competition Act for a company to charge hidden fees. If you come across any, alert the Competition Bureau here.