With the increase in cancelled and delayed flights by Canadian airlines, what are passengers rights when it comes to compensation?
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Gabor Lukacs is founder and president of the consumer lobby group Air Passengers Rights Canada. In a written statement released Wednesday, Air Canada president and CEO Michael Rousseau says: "The COVID‑19 pandemic brought the world air transport system to a halt in early 2020. Now, after more than two years, global travel is resurgent, and people are returning to flying at a rate never seen in our industry." It's also spurring the airline to make reductions to its summer schedule "in order to reduce passenger volumes and flows to a level we believe the air transport system can accommodate," he said.