Windows 8 and IE 11

Microsoft recently updated Windows 8 and Internet Explorer 11 to include a bundled version of Flash in the browser.

This has caused issues on multiple sites, including ours, whereby the user is prompted to download Flash, even though they already have it.

Please be advised that this is not a problem with the video delivery platform, but Microsoft code (IE 11). Microsoft is working on a patch to fix this problem.

In the meantime, the best workaround is to use a different browser.

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This page contains a single entry by Audience Relations published on November 14, 2013 12:18 PM.

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