Communication: January 2011 Archives

Thursday January 27, 2011

Hospital Fixer Mailbag

Before we turn our attention to this week's show, here's a quick mailbag of responses to last week's show on Vickie Kaminski, the new CEO of Eastern Health, one of Newfoundland's largest and most troubled health regions.  Kaminski arrived on the heels of the Cameron Inquiry into errors in hormone receptor testing in that province.  She has the oneous task of trying to fix long standing problems in the system while keeping up the morale of more than 13,000 employees, many of whom are planning to retire in the next few years. 

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Categories: Accountability, Blog Archives, Communication, Health Professionals, Hospitals, Law & Ethics, Patient Safety

 

Friday January 21, 2011

The Hospital Fixer Show

In April 2009, Nancy Mojica-Fisher went to the hospital in Clarenville, Newfoundland to receive the drug Remicade, a treatment for psoriasis.  By mistake, she received a cancer chemotherapy drug, and could have died.

Laboratory errors...dysfunctional relationships between members of the medical staff...patients dying because of mistakes in cancer testing. 

When Vickie Kaminski was hired back in 2009 as CEO of Eastern Health, Newfoundland and Labrador's largest and most troubled health region, she had a big mess to clean up.  Her first day on the job, the hospital executive received the final report of the Commission of Inquiry report by Justice Margaret Cameron that documented errors in breast cancer testing at Eastern Health that resulted in 383 patients not getting the cancer treatment they should have and 108 patients who died while receiving inadequate treatment.  Soon after, she had to deal with a second crisis involving more lab errors that resulted in patients receiving the wrong dose of anti-rejection drugs.

Can Vickie Kaminski fix what ails Eastern Health?  Dr. Brian Goldman was granted unprecedented access to follow Kaminski as she tries to rebuild morale among health care workers and trust among Newfoundlanders.  You'll also hear Nancy Mojica-Fisher talk about her ordeal and what happened when she confronted the new CEO.

Our show airs Saturday at 11 am (11:30 am NT) and again on Monday at 11:30 am (3:30 pm NT) on CBC Radio One.

Click below to listen to the whole show, or download the podcast:

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Categories: Accountability, Blog Archives, Communication, Health Professionals, Hospitals, Past Episodes, Patient Safety

 

Tuesday January 18, 2011

Surgeons Need Some Understanding

When you think of surgeons, you probably think of heroic exploits pulling patients back from the brink in the operating room.  Maybe you picture an arrogant personality with a god complex. You probably don't think of indecisive, tortured, self-doubting souls.  But some surgeons are just that.

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Categories: Blog Archives, Communication, Health Professionals, Hospitals, Patient Safety

 

• November 2011
  • Thu., 10 – Marketing Medicine Mailbag
     
  • Wed., 9 – A Computer Teaches Doctors Some Empathy
     
  • Fri., 4 – Marketing Medicine Show
     
• October 2011
  • Fri., 28 – Park Your Frustration Show
     
  • Wed., 19 – Can We Talk? Mailbag
     
  • Fri., 14 – Can We Talk? Show
     
  • Wed., 12 – Respect Mailbag
     
  • Fri., 7 – Respect Show
     
  • Tue., 4 – Overdiagnosis = Overkill
     
• September 2011
  • Fri., 16 – Nurse Bullying Show
     
• August 2011
  • Mon., 29 – WCBA in the Summer: Will to Die Part 2 + Overdiagnosed
     
  • Mon., 22 – WCBA in the Summer: Will to Die Show
     
• July 2011
  • Tue., 26 – Before You Fire Your MD - Have a Chat
     
  • Thu., 21 – You're Quizzing Me?????
     
• June 2011
  • Thu., 30 – WCBA in the Summer: Boundaries Part One
     
  • Wed., 15 – Getting Past Vaccine Skepticism
     
  • Tue., 7 – For Whom the Patient Call Bell Tolls
     
  • Fri., 3 – Mental Health Show
     
• May 2011
  • Wed., 25 – To Err Is Medicine Mailbag
     
  • Tue., 17 – The Black Art of Delivering Bad News to Patients
     
• April 2011
  • Tue., 5 – Take Two Pills and Skype Me in the Morning
     
• March 2011
  • Mon., 21 – An ER For Seniors is Long Overdue
     
  • Wed., 16 – Does Your Doctor Check Your Medical Tests?
     
  • Mon., 7 – Breaking Up: Reaction to Your Reaction
     
  • Fri., 4 – Breaking Up Show
     
  • Fri., 4 – A Leaky Medical Gadget?
     
• February 2011
  • Fri., 11 – Listen to Me show
     
• January 2011
  • Thu., 27 – Hospital Fixer Mailbag
     
  • Fri., 21 – The Hospital Fixer Show
     
  • Tue., 18 – Surgeons Need Some Understanding
     
  • Thu., 13 – Thursday Mailbag
     
  • Mon., 10 – Patient Privacy: More to Come
     
  • Fri., 7 – Patient Privacy show
     
  • Tue., 4 – Canada Weighs In...and it's not a pretty picture
     
• December 2010
  • Sun., 26 – Medical Residents Talk About End of Life Issues
     
  • Fri., 3 – The Stress Show
     
  • Thu., 2 – Thursday Mailbag
     
  • Thu., 2 – Sneak Peek: Public Health, Private Lives
     
• November 2010
  • Thu., 25 – Sneak Peek of Our Unmentionables show
     
  • Tue., 16 – Can Doctors Impose Do Not Resuscitate Orders? They Can
     
  • Tue., 9 – Don't Label Patients Difficult
     
• October 2010
  • Fri., 29 – When Your Life is Circling The Drain Episode
     
  • Tue., 26 – ER Wait: Shame on ERs!
     
  • Thu., 14 – Sneak Preview of Our Medical Errors Town Hall
     
  • Wed., 6 – Wednesday Mailbag
     
  • Wed., 6 – Don't Call Me Fat!
     
  • Fri., 1 – Social Medicine
     
• September 2010
  • Mon., 27 – Sneak Preview of WCBA's Next Show on Social Medicine
     
  • Tue., 21 – My Book: 'The Night Shift - Real Life in the Heart of the ER'
     
  • Wed., 15 – Telling Tales
     
  • Wed., 15 – Wednesday Mailbag: Reaction to MS Show
     
• July 2010
  • Thu., 22 – MDs and Patients as Facebook Friends? Think Twice