Video Help

Playing Video Clips

All video content at CBC Video is provided in Flash video format and you will need the latest version of the Flash Player plug-in installed on your computer. Flash Player is free software that is often included with newer versions of web browsers and computer operating systems. It is regularly updated and it's recommended you have the most recent version installed (Version 9 or higher). You can download it free from the Adobe Flash Player website.

Web Browsers

The CBC Video site is optimized for use with Firefox 2.0 or higher, Safari 3.0 or higher, or Microsoft Internet Explorer 7 or higher. You'll get the best performance with the most recent versions of either of these browsers. The site can also be accessed using older versions of these and other web browsers including Netscape and Opera, but some features may not function properly. The latest versions of the most popular web browsers can be downloaded at the following locations.

• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer

Internet Connection Speed

Since the nature of video requires significantly more bandwith to display smoothly, video will play better with faster internet connections. Users with a high-speed connection (DSL or cable) should experience high quality video with relatively few problems. Users with dial-up modems or older computers with less memory and CPU power will experience longer delays while the clip buffers before playing, and may experience frequent interruptions as the video plays.

Video Streaming

"Streaming" refers to video that plays while you are connected to the internet. This way you don't need to wait for the entire file to download to your computer before you can start watching. All clips on the CBC Video site are streamed.

Saving Clips

Due to copyright, video clips cannot be saved. You must be connected to the internet to watch video clips. You can bookmark the page and return to view a clip as often as you would like.