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Recently by Enza Uda

Thanks!

From Shannon Mills, whose dog was seriously injured in a grooming accident.  The pet grooming salon would not pay for the vet bill until Go Public got involved:

"...I've had people approaching me all week to comment on the story, and I know that they are making more informed decisions the next time they select a pet groomer based on your program. It is heartening to know that some good can come out of this upsetting experience.

Thank you both, from the bottom of my heart, for featuring Joey's story on Go Public. Enza, thank you for all the avenues you investigated while researching this case. I appreciate your time so much!  And Kathy, thank you for the interview, and the coverage. I know I would never have been reimbursed by the Strattons had Go Public not gotten involved - nor would I have received an apology. Canadians are fortunate to have a weighty ally in your program to stand by them when these conflicts arise..."
 

Drug Rehab Centre Shut Down

Quebec's health agency has shut down Narconon in Trois-Rivieres.  Earlier this month, a Toronto mom went public after her son was rejected by the drug rehab centre.  The day after our story aired, the agency sent a letter to Narconon ordering it to remove the patients from the facility immediately, claiming its practices were a danger to the health and security of its patients. 

Meanwhile the Toronto mom, Yvonne Keller, who lost $10,000 after her son was kicked out of the facility and sent back to Toronto on a bus alone, has received offers of help from two other drug programs.

"I just can't believe this.  I extend the biggest warmest hug to you and the CBC right now.  Truly, thank you."

Read our story

Mom Gets Help

Toronto mom, Yvonne Keller, was out $10,000 after her drug-addicted son was rejected by a rehab centre in Quebec run by Scientologists.  After she spoke out on Go Public she received offers of treatment for her son from two other facilities:

"I just can't believe this.  I extend the biggest warmest hug to you and the CBC right now.  Truly, thank you."

 

Read our story

Great Grandmother Gets Citizenship

From Dan McKay, whose 84 year-old mother waited two years to process her citizenship because of a huge backlog at the Citizenship and Immigration processing centre.  After Go Public got involved, her application was fast-tracked and she expects to be sworn in as a Canadian citizen next Wednesday:

"Well done and thank you for your help!  We can hope it has some sustainable benefit for the process."

Read our story

 

 

Go Public Makes Lemon-Aid

Car industry critic Phil Edmonston credits the Go Public team with moving Chrysler to announce the recall of 242,780 Dodge Ram pickup trucks weeks after their story about Dodge Ram safety concerns aired:

"In the end, it took a crusading CBC TV producer and determined reporter to force Chrysler to act after nine years of stonewalling Ram pickup owners."

Phil Edmonston, Lemon-Aid New Cars and Trucks 2012

Read our story

Reversed Decision

Katie Evans called "Go Public" to say that after our story aired Medavie Blue Cross reversed its decision.

She was fighting the insurance company for long term disability while she battled breast cancer.

"I couldn't believe it.  I don't know what to say.  Thank you so much for doing the story and for all your help."

Read full story

Government's commitment to change

B.C.'s Health Minister Mike de Jong on the decrepit psychiatric facility at Vancouver General Hospital:

"There is a desire clearly to move ahead with the replacement of a facility that is long past its best before date."

 

PharmaCare covers treatment

From Elizabeth Williamson, who requested that PhamaCare cover a cheaper, more effective drug for her rare skin disease, but was refused.  Here's what happened the day after her story aired:

"Guess who I got a phone message from on Wednesday?  The director of Special Authority (PharmaCare).  I spoke with her yesterday, they are offering me coverage of  the rituximab!

...Thank you both and the CBC so much for your support on this issue, I have gotten a lot of positve feedback and appreciation within the pemphigus community."

Read story

Pet insurance pays out

Ralph Eastman's pet health insurance company initially denied his claim for his dog's medical expenses.  Here's what happened after he went public:

 

"Just had a call from PetCare. Said they received supplementary info from my vet that confirmed cancer. A cheque for $1,877.49 is being couriered to me today. They waived the deductible. Cynic that I am, I am fairly certain that this would not have been resolved without your involvement."

 

Read story

Sears on stoves

Remember that story about Kenmore stoves that would spontaneously turn on? After it aired, Sears offered customers Angel Claypool and Susie Williams new stoves.  Here's what else they've done:

-- Sears is now offering a free diagnostic test to customers with similar problems with Kenmore stoves not under the recall.

-- Sears is giving a refund for repairs done by Sears technicians on Kenmore stoves outside the recall.

-- Sears set up a hotline on this 1-866-691-9948.

Fighting for change

From Daniel Methot whose wife was charged thousands of dollars for data on her smartphone:

"We wanted to thank you for helping us with our situation. Bell has finally solved the problem...Bell has insisted that they have learned from this experience, and that they are implementing new procedures so that it doesn't happen again.

Read his story

No comment

Aviva Canada's response to why the insurance company has denied the claim for Salemink's family home destroyed in fatal blaze:

"We are unable to comment on any individual claim as it would require us to release personal information about our customers that we simply do not share."

 

Thanks

From Erica Salemink on what happened after her story aired on CBC's Go Public:

"I wanted to let you know that the (Coquitlam) NOW did a full page article in Friday's paper... Sunday morning I received a call from Global... and the story aired last night.

...(RCMP) Victim Services also followed up and the Crown called to check in with me last week.

Thank-you for everything you have done."

Read her story

 

No comment

Personal injury lawyer Al McGarvey on why he won't talk about his client's bill:

"I am of the view that it would be unprofessional for me to publicly comment upon this matter at this time."

New judges appointed

The B.C. government recently announced it has appointed five new judges across the province.

This comes just ten days after we broadcast our story about a twice-accused drunk driver who walked due to court delays.  Several impaired cases have been dropped this year due to case backlog and judge shortages.

Read full story

Read government news release on judicial appointments

 

 

Helping Torie

If you'd like to help Torie Gerard with her future care, a Facebook page has been set up where you'll find information on how to make a donation.  Scotiabank will match the first five thousand dollars raised. 

Torie is permanently brain-injured after being hit by accused drunk driver Todd McKinnon.  His charges were later dropped due to RCMP mistakes and court delays.

Torie's Trust Fund Facebook Group

Exposing Issues

From Dr. Ashish Marwaha, the Oxford-trained doctor who is leaving Canada because red tape kept him from applying for a residency position in B.C.

 "Thanks for the exposure of this important issue.  I hope it helps other people in my position."

Raising awareness

From Travis and Bonnie Krisher, whose credit rating was damaged by an old Telus bill they say they knew nothing about:

"Thank you for putting a voice to this issue and hopefully it will spark some change, or perhaps help others avoid it..."

Thanks!

From "Go Public" viewer-listener Anne Scholefield:

"...You are providing a valuable community service, effective in so many ways: modeling what's important, providing hope for those with limited access to power/privilege, requiring accountability, taking people seriously..."

Go Public gets results

From Leah Flagg whose three younger children were removed when her mentally ill and violent son moved in after being turned away from government care: 

"The Ministry of Housing and Social Development Service Quality Manager... has been working closely with me ever since...  We obtained housing... his disability benefits were not delayed and she is assisting us with an application for services with Community Living B.C."

Read full story>

 

 

Skirting the question

Answer from federal Justice Minister's office on whether he supports proposed bill that would make "shared parenting" the law:
 

"Our Government is committed to promoting positive outcomes for the entire family during separation or divorce. Since parents usually understand their children better than anyone else, our Government strongly encourages parents cooperate to make parenting arrangements in their children's best interests..."

 

Read full story>

 

Hep C sufferers endangering health to get treatment

B.C., Ont. won't cover antiviral drugs without liver damage, so patients binge drink

Health-care workers who treat hepatitis C are raising the alarm about patients who are binge drinking and taking dangerous herbal concoctions to try to inflame their own livers in a desperate bid to get provincial governments to pay for their medication.

"The binge drinking is huge," said Fran Falconer, an award-winning hepatitis C support nurse on Vancouver Island. "For the liver, drinking [alcohol] is like putting grease on a flame. It's like fertilizer to the hepatitis C virus."

Read full story>

Senior loses legs to hospital infections, bedsores

Family blames neglect by staff for double amputation

The daughter of a retired B.C. man who died in a publicly funded, long-term care facility believes her father suffered needlessly as a result of neglect by staff.

"What they did was wrong," said Rita McDonnell. "The care was awful."

Read full story>

Thanks

From Taras Diduck, a homeowner from Duncan, BC, whose builder left his home unfinished and subcontractors unpaid after he received his money:

"I have so much respect and appreciation for your work that I cannot describe it in words. But I hope that a simple thank you at least begins to show you how much we appreciate your time, effort and caring..."

Read full story>

Builder relicensed despite unfinished homes

Dwayne Peleshaty blames recession for incomplete contracts and unpaid workers

Several homeowners from Duncan, B.C., are upset over how a local developer was relicensed by the provincial government, despite several complaints filed against him.

"This man's licence was renewed after all of our warnings, and then he continued to have the same business ethics," said Taras Diduck, who hired builder Dwayne Peleshaty to build his home in 2008.

Read full story>

Natural gas customers stuck with costly contracts

Thousands of B.C. residents who switched to new natural gas providers after deregulation are now paying significantly more than market rates and discovering they can't get out of multi-year contracts.

"I never signed a contract -- and what they've been telling me over the years is I did sign a contract. An online contract," said Samantha Badry of Chilliwack, B.C. "To me, that is not fair to any consumer."

Read full story>

Taking a Stand

From Jim Galpin, who was charged $1100 for a chip in the windshield of his rental car:

"...I am amazed at how much support, and feedback, I've gotten today from friends, clients, and strangers through emails and phone calls. The postings on the comments section of the CBC website are most interesting (and in some cases, hilarious!)... Makes me glad I took a stand, and very grateful to you and CBC for doing the story. Not a good day for Budget."

Read full story>

Vancouver car-rental customer warns of gouging

Budget franchise billed visitor $1,100 for tiny windshield chip

An Edmonton businessman is warning Olympic visitors to beware of getting gouged by car rental companies. Jim Galpin was recently presented with a $1,100 bill to repair a windshield chip on a Vancouver rental car, a cost he believes is grossly inflated.

"I thought it was ridiculous," Galpin said in an interview. "I'm concerned that charges for damages like this could be a real lucrative revenue generator -- when you have the number of people who are coming into Vancouver in the next few weeks over the Olympic period."

Read full story>

Large moving company faces charges, upset customers

Two Small Men with Big Hearts apologizes for failure to address complaints

Canada's largest network of independent moving companies is coming under fire from some customers for its business practices.

"I've moved a number of times and it was probably the worst move in 20 years," said customer Shelagh Bruhn. "They have no hearts, as far as I'm concerned."

Read full story>

Rogers changes texting tune

From the B.C. mom who was charged for her teens' "free" text messages after Rogers arbitrarily changed the terms of her contract:

"On January 20th someone from the President’s Office of Rogers called and this is what they offered me to address my complaint:

-- They will credit me for all back charges for text received since Sept. 2009.
-- They will honor the free incoming text received per the signed service agreement..."

Read story>

Training for jobless downgraded in B.C.

Province claims federal government money didn't meet demand

Hundreds of British Columbians left jobless by the economic downturn have been told by the province they can't get the type of retraining they were expecting under the federal government's "Economic Action Plan."

"Where is all the money?" asked Shawn Lalonde of Maple Ridge, B.C., who applied for training as a heavy equipment operator, only to be told his application was cancelled due to lack of funds.

Read full story>

Brain-injured doctor denied rehab in B.C.

Physician sent to Alberta for treatment, but funding is running out

The family of a B.C. physician who suffered a major brain injury in a car accident is speaking out about how he was denied rehabilitation in his home province and given only limited support for treatment elsewhere.

U.S. journalist grilled at Canada border crossing

Officials demanded to know what she would say publicly about 2010 Olympics

U.S. journalist Amy Goodman said she was stopped at a Canadian border crossing south of Vancouver on Wednesday and questioned for 90 minutes by authorities concerned she was coming to Canada to speak against the Olympics.

Rogers charges for 'free' text messages

B.C. mother files complaint about new charges on her teens' cellphone accounts

Rosanna von Sacken's three-year contract reads "All text messages received are FREE*" The asterisk footnote specifies this does not apply to "premium" messages. (CBC)
A B.C. mother with three teenagers is speaking out about how Rogers Wireless cost her money she didn't expect to pay by arbitrarily changing the terms of her contract for her children's cellphones.

Giving you a voice

From the folks who wrote to us about American journalist Amy Goodman stopped at the Canadian Border:

"Both my wife and I would like to thank you for your sincere investigation of this story... Thank you for allowing us to contribute and giving us a voice."

Silas and Julia

Read full story>

Jeweller who shot robber wants more gun rights

Dennis Galloway says right to self-defence eroded in Canada, RCMP disagree

A jeweller from Port Alberni, B.C., who shot an armed robber five times is taking a public stand for stronger rights to bear arms in Canada.

Ont. car rental agency under fire for extra fees

B.C. customer charged $300 more than he was quoted online

A Vancouver man is speaking out about his experience with a Toronto car rental company after he was charged hundreds of dollars in fees he said he didn't expect to pay.

Banks lost millions on digital cheque project

Bank insider says money wasted, 'green' opportunity missed

A multimillion-dollar project by Canada's major banks and credit unions, which would have cut carbon emissions and saved money, has been scrapped because of numerous delays and complications.

H1N1 sufferer blames Air Canada for her flying while sick

A woman who tried to rebook her Air Canada flight because she contracted H1N1 was told by the airline that she would have to pay an extra $692 to push back her departure date.

Liz Overduin said she felt she had no choice but to fly sick.

H1N1 sufferer blames Air Canada for her flying while sick

A woman who tried to rebook her Air Canada flight because she contracted H1N1 was told by the airline that she would have to pay an extra $692 to push back her departure date.

Liz Overduin said she felt she had no choice but to fly sick.

B.C. transport operation carries on after licences pulled

Bindy Sangara's operation delivers groceries for Overwaitea Foods

A large B.C. trucking operation is under government scrutiny after some of its drivers were caught working several hours over legal limits and faking their logbooks.

Olympic security plan a safety risk, airline warns

Saltspring Air says diverting passengers for screening will jeopardize flights

Pilots who operate a small coastal airline in B.C. are warning that a plan to divert its flights for security screening during the Olympics will cause serious safety risks in winter weather.

B.C. man under scrutiny for cancer-cure claims

Saul Pressman sells ozone generators not approved as medical devices

A business owner in Langley, B.C., is under scrutiny by the federal competition bureau after a Calgary customer complained about how he markets unapproved medical devices to cancer patients.

Sound of silence

From Andrea Niosi, a Richmond resident affected by the noise from the industrial complex next door:

I was told by Lisa that they moved the compressors inside yesterday (the two loudest ones) so the noise has been reduced... Your excellent reporting definitely helped push this issue towards resolution, and although it's still ongoing, this type of coverage was exactly what we needed to get the City to pay attention."

Read full story>

Industrial noise unbearable, condo owners say

'When you take people's sleep away, they go a little crazy': resident

Some residents of a condominium development in Richmond, B.C., say they have been driven to distraction by constant industrial noise that they claim violates a city noise bylaw but has not been stopped.

Court finds Vancouver businessman misled public

From an announcement by the Competition Bureau in Ottawa, October 16, 2009:

The Federal Court of Appeal found that Premier Career Management Group and its president, Minto Roy, convinced clients to pay $5,000 to $7,000 each, by misleading them to believe that the company would use its extensive network of links to senior-level executives to arrange job interviews; and find jobs quickly for clients, typically within 90 days.

Competition Bureau's announcement
Go Public's hidden camera investigation

No charges in home theft despite clear evidence

RCMP reviewing case as a result of victims' complaints

Victims of a possible theft ring in B.C. can't understand why the RCMP haven't charged anyone, given that one suspect was caught on videotape and another was caught with a victim's passport and other stolen property.

Tax-funded agency silent about misappropriated money

Almost $187,000 allegedly taken by employee for personal use

A non-profit agency in Victoria is facing criticism for keeping quiet about tens of thousands of dollars in taxpayer money allegedly misappropriated by one of its employees.

Sharing ideas on Go Public

From Shannon and Mark Gorst, victims of identity theft who couldn't get the authorities to lay charges on the thief despite their evidence:

Thank you so much for doing such a wonderful job on the story... Right now, Mark and I are going through the over 300 comments posted on the CBC site. It was nice to see there was barely any criticism about us (although I can't say the same for the RCMP and government) and we are looking at the many ideas people have posted for us...

Read story>

B.C. identity theft victims say they can't get justice

Man says he can prove who stole from him, but police still can't act

Two B.C. people who are victims of identity theft are speaking out in frustration with the justice system.

Taking action

After our story about Dr. Fernando Casses in Quesnel, we heard from several more patients and a lawyer who is now taking on their case.

"You did an awesome job. I knew this would grow."- Tammy Mead, former patient

"Thank you...for me knowing that I am not alone." - Nikki Arnold, former patient

"Thank you so much for doing this story-you’re really helping a lot of people." - Lisa Becker, former patient

Read story >

Pre-Olympic bid to house addicts under fire

Retailers accuse the B.C. government of cleaning up Vancouver streets at their expense

A group of retailers in downtown Vancouver is accusing the B.C. government of hurting their businesses by putting homeless drug addicts in hotel-style rooms above their stores.

Patients complain about B.C. surgeon barred in Arizona

Dr. Fernando Casses claims his complication rate is very low

Several people in Quesnel, B.C., have filed complaints about their hospital's general surgeon, Dr. Fernando Casses. They claim they suffered needlessly — and were damaged permanently — when he failed to address serious complications from his surgeries.

Special needs kids may lose taxpayer-funded daycare

Downtown Eastside child-care centre says it can't afford the rent

An agency that operates a non-profit daycare in Vancouver's Downtown Eastside says it can no longer afford to keep enough staff to care for the troubled, disadvantaged children it was set up to help.

Vancity drops plan to hike line of credit rates

Canada's largest credit union is backing away from a controversial proposal to pressure customers to agree to higher interest rates on their lines of credit, after CBC News' Go Public first reported on members' outrage.

Following the backlash from outraged members, Vancity now says it will not move ahead with the rate hikes.

B.C. credit union urges customers to pay more

Vancity asking members to accept higher interest rates

Canada's largest credit union is under fire from a group of customers who say they are being pressured to pay higher interest rates on lines of credit than they originally agreed to.

B.C. truckers complain they're pushed beyond safe limits

Drivers report driving too long, faking logbooks

Three B.C. truck drivers have come forward to warn that public safety is at risk on North American highways as drivers are pushed to stay behind the wheel longer than the law allows.

Thousands of fish found dead near riverbank excavation site

Large B.C. cranberry farm installed equipment without approval to operate it

A large cranberry farm operation in Pitt Meadows, B.C., is under investigation after several thousand fish were found dead while the farm was preparing to install a pipe to pump water from a river.

Have you been "Lerouxed"?

In response to almost 1000 inquiries, comments, and questions as a result of our story, Irvin and Jill Leroux have set up a website.

"We have now opened a trust account for contributions to help us with upfront legal costs... Thank you so much for all the support and the great work that you do."

They have also created a self-help page on Facebook for people who have been "Lerouxed". Their definition? A person who suffers the extreme financial and emotional hardships of a government error or mistake.

Public inquiry into tethered teen

B.C.'s police complaint commissioner Stan Lowe called an inquiry yesterday into the actions of two Victoria police officers who tied up a drunken 15-year-old girl in a cell for hours four years ago.

Willow Kinloch spoke publicly about her ordeal for the first time exclusively with our reporter Kathy Tomlinson.

See original story>
Read the latest on this story here>

Superstore mum after man seriously injured while returning grocery cart

Sharp edges on metal tubing unsafe, Warren Yau's family says

Relatives of a B.C. man who almost died after suffering a head injury while returning a grocery cart at Superstore are upset about how the company treated him, and about what they consider to be unsafe grocery carts.

Thousands of Canadians taxed on 'phantom income'

Employees who lost on stock options face bankruptcy over huge tax bills

Thousands of Canadian workers who purchased stock options from their employers before the market downturn are expected to pay millions of dollars in taxes on income they haven't received because the shares have lost their value.

SkyTrain scammers exploit lax security, busker says

Violinist beaten up at downtown station by chronic offender selling used fares

A busker who performed for years at SkyTrain stations in downtown Vancouver believes the public transit system is losing thousands of dollars to drug addicts who harass passengers for their used tickets, then illegally sell them as transfers.

Vent problem fixed at parkade

From the union rep who won the parkade workers' case against the City of Vancouver. The City was appealing a WorkSafe order to move cooking vents away from their booths at Library Square:

"I thought you would like to know that I won the case on behalf of the workers and the City is being told that they have to fix the ventilation system."

Vanessa M. Wolff
National Health & Safety Representative - British Columbia
Canadian Union of Public Employees

Read full story >

B.C. ministry sent neglected boys back to alcoholic mother

Grandparents not allowed to keep children, want ministry held accountable

Grandparents from Port Alberni are accusing B.C.'s Ministry of Children and Family Development of subjecting their two grandchildren to abuse and neglect by sending them back to live with an alcoholic mother who was unable to look after them.

Laid-off B.C. hospital workers losing up to half of settlement money

Told to pay back millions received from EI after job losses

As many as 8,000 former B.C. hospital workers who lost their jobs to privatization are losing a big chunk of the $85-million settlement they won in court.

Revenue Canada refuses to pay for million-dollar mistake

Taxpayer led to believe Harper government would compensate him for losses

A B.C. taxpayer who fought the Canada Revenue Agency over a million-dollar tax bill he didn't owe — and won — says the federal government misled him to believe he would be compensated for his financial losses.

I'll get back to you

Response from Andrea Kent, media representative for Minister of National Revenue,
to our requests for an interview:

"I will be back in touch as discussed."

(We didn't hear back - and had to chase the minister for comment)

Thanks

Here's a note from a relative of Irvin Leroux, who lost everything after being pursued by Revenue Canada for more than a decade for a million dollar auditing mistake:

"A quick note to thank you for your article and your work on the story about my daughter Jill Moore and son-in law Irvin Leroux... I hope that your hard work will help bring some closure to this matter and bring some help and peace to two wonderful people."

Read full story>

Self-admitted slum landlord blamed for crime in B.C. neighbourhood

Owner of Maple Ridge condo units disavows responsibility for drug-related activity

A landlord who owns most of the units in a Maple Ridge condominium complex is under fire from residents, police and district officials, who say most of the drug-related crime in their city originates in his run-down suites.

Holding on to hope...

From Zabeth and Paul Bayne who are fighting the B.C. government to get their three children back:

"Paul and I thank CBC and yourself for hearing this tragedy we are enduring and for reporting this to your viewers. It is our hope that some accountability will result from this."

Read full story >

Ministry disregarded legal advice to return seized children: document

Surrey parents insist they never harmed baby daughter

A lawyer representing the B.C. government in a child seizure case in September 2007 had advised the return of two of three children to the Surrey parents, CBC News has learned.

Birth parents plead for medical treatment for baby girl in foster care

Government emails cast doubt about whether infant was shaken, as alleged

The parents of three children seized by the B.C. government in September 2007 say there is new evidence to suggest allegations that they shook and injured their baby girl were unfounded.

Bedbugs in Vancouver spread by landlord inaction: tenants

West End couple's apartment treated several times without success

A Vancouver couple whose West End apartment building has been infested with bedbugs blames their Toronto-based landlord for making the problem worse.

Calling off the dogs...

From Diana Costanzino whose husband was mistakenly charged and on the hook for $7000 for a Fido cellphone account:

"Thanks Enza! I appreciate both Kathy's and your hard work on this! A Fido rep called Paul today! Apparently they are going to cancel the charges, contact the collection agencies and clear our credit reports..."

Read full story>

Fido customer says he was wrongly hounded for $7,000 bill

A Burnaby, B.C., man who was slapped with a $7,000 Fido cellphone bill mistakenly racked up in his name says he has been trying for a year to clear it.

Since February 2008, Paul Babstock and his wife, Diana Costanzino, have been dogged with numerous phone calls, sometimes up to 12 a day, from two collection agencies seeking the amount.

Thank you

From Zabeth and Paul Bayne who are fighting a lengthy battle to get their children back and out of foster care:

"I just finished watching the story you did and want to thank you so very much for the wonderful job you did... It was very difficult for us including the grandparents to watch and had us all in tears.
... Thank you again for your time, compassion, and for helping us through this experience."

Read full story>

Canadian accused at U.S. border of 'stealing American jobs'

Sales representative from B.C. denied entry to U.S. to meet with suppliers

A B.C. sales representative who markets equestrian products in Canada was barred from crossing the U.S. border to attend a trade show last month by a U.S. Customs and Border Protection officer who accused him of trying to steal American jobs.

"He looked at me, and in a yelling voice he said, 'You're friggin' stealing jobs away from American citizens,' and I tried telling him that I wasn't," Joel Borsteinas told CBC News.

Surrey parents fight for return of 3 seized children

More than a dozen people held a peaceful protest outside B.C. Premier Gordon Campbell's Vancouver constituency office Thursday, calling for the return of three children taken from their parents.

The children were seized in September 2007 by the Ministry of Children and Family Development because the Surrey couple were suspected of shaking their baby and causing a head injury.

NDP slams BC Liberals over unregulated drug recovery houses

CBC report exposed private operators exploiting recovering addicts

B.C.'s Health Minister George Abbott is promising to investigate unregulated recovery houses following a CBC News report operators are taking social assistance cheques from drug addicts in exchange for unsafe, overcrowded accommodation.

CBC News found more than 100 Lower Mainland homes have been turned into rooming houses for addicts who want to kick their habit.

Homes for recovering addicts in B.C. overcrowded, unsafe: ex-residents

Critics want proliferation of privately run homes reined in

Dozens of B.C. homes have been turned into rooming houses for addicts who want to kick their habit — but former residents and neighbours complain some of the privately run "recovery homes" are overcrowded, unsupervised, dirty and unsafe to live in.

Sharing information....

We received this email from the editor of HepC Bulletin who says she'll publish in next month's issue our story about a man who contracted the disease from tainted blood and couldn't get compensation because his records were destroyed:

"I hope that your article will bring the plight of these victims to the forefront. It's just not fair that the records were destroyed and the victims are being victimized all over again, in spite of testimony from their doctors. I've seen it over and over again. It's heartbreaking."

Read full story>

Vancouver condo sold to developer against owner's will

Vancouver condo sold to developer against owner's will

A long and expensive court fight over condominium repairs has ended with a Vancouver man being forced out of his paid-off home.

Bringing people together...

An email we recently from a former Cascade Aerospace employee:

"CBC’s independence and Kathy Tomlinson’s fortitude in bringing our story under public scrutiny has not only validated our injuries, brought cohesiveness to our group, and given us a reason to get out of bed in the morning, but has also helped us to shine the public and political spotlight on Cascade Aerospace and the atrocities this company (and WorksafeBC) has been committing on the employees. We now have politicians and the union talking and asking questions..."

See original story>

McDonald's exhaust making us sick, underground parkade workers say

City of Vancouver refuses to obey order to fix restaurant ventilation system

Parking attendants who work in booths next to an exhaust vent used by a McDonald's in Vancouver said they are literally sick after years of breathing foul fumes from the restaurant.

Raising awareness

We received this email today from Jim Wilson of the Canadian Lyme Disease Foundation:

"The Go Public segment on Lyme disease had a great impact. We received numerous calls from people who have been sick looking for help, and many who were appalled at the treatment of Dr. Murakami by the medical board.
Keep up the good work, and continue to be a voice for those people who alone would not have been heard."

Read original story>

Hepatitis C sufferers haven't received promised federal money

Many claimants can't prove they received tainted blood decades ago

Thousands of Canadians afflicted with hepatitis C who were promised compensation by the Harper government in 2006 have yet to see a dime.

Rwandan siblings 'torn apart' by B.C. government

Genocide survivors were brought to Canada, then split up in foster homes

Four Rwandan orphans, survivors of the genocide who were brought to Canada under a federal refugee program, have since been separated by the B.C. government and moved around in several temporary homes.

Success at the border

We recently heard from Glenda Hutton, the retired school secretary who was told her name was on an international no-fly list.

She has just been cleared by both the American and Canadian governments to get a Nexus membership and can now cross the border stress-free:

"So either somebody way back in the beginning made a big mistake in flagging me to start with or some bureaucratic person has told them to return my name to good standing... Thanks so much for your help with my cause - I am sure it helped get me where I am now."

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Near-fatal allergic reaction caused by Starbucks dessert

Peach Yogurt Parfait label had no mention of nuts

The Canadian Food Inspection Agency is investigating Starbucks' labelling practices, after a young woman ate a parfait from a Coquitlam, B.C., outlet and almost died.

Victory for farmworkers

This week the federal government dropped its case against a group of immigrant workers in the Fraser Valley, thanks in part to Go Public, says their lawyer. Over a year ago, we reported that the government had spent millions of taxpayer dollars pursuing these low-paid farmworkers for their employment insurance claims.

"We think that the Go Public story played a big role in this victory, and really appreciate the work you and Kathy put into it."

Sara Khan, lawyer
BC Public Interest Advocacy Centre

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B.C. police mistakenly issue tickets to hundreds of ID theft victims

Vancouver woman faces wall of ICBC bureaucracy trying to clear her name

Hundreds of B.C. drivers are being denied vehicle insurance every year after thieves steal their identities and rack up fines and police fail to check the impersonators' driver's licences carefully when issuing tickets.

Connecting with others

Email from worker's advocate Wayne Coady after our story on aviation technicians exposed to toxic chemicals on the job:

"Thank you for providing this story which, in turn, made it possible for me to connect with other injured workers or their families. By permitting me to post my blog site address at the bottom of my submission , people of interest did make contact. The number of readers out weigh the number of (CBC site) posters by far. My deepest sincere thanks to you, your team and CBC."

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Where is he now?

Here’s a note we received from Elisabeth Fox, the landlord who evicted David Messina. He rented out her apartment to ESL students and pocketed the cash without paying her the rent:

"You did an awesome job, thank you very much… Looks like Messina did not show for the assault hearing in court and is perhaps in jail now ! The eviction company is in process of evicting the students as I write."

There’s now a warrant out for his arrest.

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Toxic chemicals in hangar made B.C. aviation workers sick

Former Cascade Aerospace employees say they've lost their health, careers

Several B.C. aviation technicians are speaking out after being exposed to harmful levels of highly toxic chemicals while working in a hangar in Abbotsford, B.C.

Fake landlord takes cash from international students

Convict David Messina sublets condos while not paying rent to owners

A B.C. condo owner is fighting to get her downtown Vancouver property out of the hands of a convicted criminal who posed as a tenant and leased her suite, then turned around and rented it out to several students from Japan and Korea — while not paying rent to her.

Making a difference

Hepatitis specialist Dr. John Farley on how Go Public changed policy:


"Since the airing of the story, one of the institutions, Royal Columbia Hospital has written to say they will be accepting all patients regardless of whether we physicians have admitting privileges or not."


Check out the full story.

Air Canada wants new ban on pets as baggage

Airline appeals ruling that ban is unfair; B.C. dog owner files complaint

An architect from Victoria, B.C., is taking on Air Canada for requiring customers travelling with pets to ship them separately as cargo, instead of as checked baggage on the same flight as their owners, while the airline is trying to completely ban animals as baggage.

B.C. man secretly taped in own home, then sued over comments

Private detective hired by plaintiff poses as would-be-neighbour

A retired justice of the peace from Vernon, B.C., was secretly recorded by a private detective during a casual conversation in his own home and his words were then successfully used against him in a B.C. court.

Retired B.C. woman surprised to find herself on international no-fly list

66-year-old Courtenay resident with no criminal history wants Ottawa to clear her name

A 66-year-old former school secretary from Vancouver Island says she has had to shelve her retirement dream of travelling the world because her name has appeared on an international security watch list.

B.C. doctor urged to retire because of zealous approach to Lyme disease

Licensing body's criticism of MD will make others fearful to treat disease, he says

A physician sought out by patients for his particular approach to treating Lyme disease is speaking out about a College of Physicians and Surgeons of B.C. investigation into his views and practices with regard to the disease.

B.C. government removed girl from mother with mental illness

Mom had breakdown after spending months on waiting lists for treatment

A Vancouver mother who has a diagnosed mental illness is speaking out about how her daughter was taken away from her by the B.C. government after she had a breakdown.

Immigration department fast-tracks lost application after CBC story

Citizenship and Immigration Canada appears to be fast-tracking a Surrey man's application for a travel document, after a CBC News story showed how delays and red tape were preventing him from returning home to the Netherlands to care for his mother.

Former clients of accused B.C. con man want him deported

Syrian Mohammed Wanli has refugee protection despite criminal activity

Former clients of a discredited Vancouver consultant are calling on Ottawa to take steps to deport him for crimes he committed since he came to Canada.

Health minister opens door for B.C. man stuck in California hospital

Decision changed just hours after CBC News report aired

A sick Chilliwack man, who has spent the past two years in a California hospital, is being allowed to return home to continue his rehabilitation, even though he is technically not eligible for provincial medical coverage.

B.C. man denied provincial medical coverage after stroke in U.S.

David Chapman can't come home for badly-needed rehabilitation

David Chapman suffered a stroke in the U.S. and has been refused health coverage in his home province.
The family of a B.C. man who fought for his life in a U.S. hospital and made a remarkable recovery is now fighting the B.C. government to be able to bring him home.

Pharmacy uses kickbacks and threat of eviction to keep methadone clients

A CBC News investigation into pharmacies that paid kickbacks to drug addicts discovered one outlet with a troubled past used a different tactic to get and keep methadone users coming to the pharmacy.

Gastown Pharmacy in Vancouver's Downtown Eastside has required certain customers to fill their methadone prescriptions exclusively with them, or lose their homes.

Pharmacy paid addict kickback for prescription: hidden camera

Downtown Eastside doctors complained to authorities about practice months ago

Some pharmacists in Vancouver's Downtown Eastside routinely pay cash to drug addicts for filling their prescriptions, a CBC hidden-camera investigation has found.

B.C. government failing to treat hep C epidemic: doctor

Patients denied coverage for anti-viral drugs

A specialist who treats patients with hepatitis C is criticizing the B.C. government for denying lifesaving treatment in what he terms a full-blown epidemic.

Vancouver agency charges foreign nannies huge fees

Domestic workers exploited by agencies, says B.C. mother

A Vancouver nanny agency is under fire from a couple in Richmond, B.C., for charging their prospective Filipina nanny more than she'd earn in a year at her current job for the promise of work in Canada.

Seniors losing mobile homes blame B.C. government

Elderly residents evicted from land as values soar

A group of seniors being evicted from their waterfront neighbourhood on Vancouver Island are imploring the B.C. government for help.

Vancouver mayor blasted for bragging about wheelchair accessibility

Disabled citizens say quadriplegic Sullivan ignored obstacles, even in new projects

A Vancouver woman with multiple sclerosis is condemning the city and its mayor for failing to ensure newly upgraded areas are wheelchair accessible.

Janitor speaks out about rat problem at B.C. hospital

Vermin attracted by 'green' composting practices

A B.C. janitor is speaking out about an infestation of rats at the Delta Hospital, which he believes was caused by a new "green" program to compost kitchen waste.

ICBC selling insurance to unlicensed drivers

Insurer panned for 'dangerous' practice

An Indonesian immigrant says he wants to know why the Insurance Corporation of British Columbia (ICBC) is selling car insurance to people who are not legally allowed to drive in B.C., but won't cover their costs if they get in an accident.

Families alarmed over B.C. nursing home's double-bunking plan

Elderly residents have to share small rooms or move out during construction

Families of some residents of a B.C. nursing home are fighting the owner's plan to double-bunk the frail and vulnerable seniors in small rooms, amid fears the move could seriously affect their health.

B.C. cuts respite for family of severely disabled child

Parents say Campbell government biased against families who look after their own

The parents of a severely disabled B.C. girl are accusing the provincial government of neglecting the needs of disabled children and their families.

Vancouver gym panned for taking money after membership cancelled

Automatic debits continued to be taken from customer's account

A Vancouver workout facility is being criticized for taking monthly fees out of a customer's credit union account long after her gym membership was supposed to end.

Tax agency mailing mistake leads to huge tax bill

http://www.cbc.ca/canada/british-columbia/story/2008/04/21/bc-craaudit.htmlCanada Revenue Agency mailed audit notices to non-existent address

BY KATHY TOMLINSON — The owner of a small construction business in B.C. says a series of mistakes by the Canada Revenue Agency (CRA) has left him with a $500,000 personal tax bill he says he doesn't owe.

B.C. businessman accused of misleading clients while under federal probe

Immigrants say Minto Roy continues to sell false hope of high-paying jobs

BY KATHY TOMLINSON — A Vancouver businessman who runs a career management agency is being accused of promising to help people get well-paid jobs, taking their money and then not delivering, despite an investigation by the federal Competition Bureau.

Group home's past use as grow-op alarms mother

Blind, autistic man's family fights to get him moved for his health and safety

The mother of a legally blind, autistic man is worried about his health and wants him out of the B.C. group home he lives in, partly because the house was previously used as a marijuana grow-operation.

U.S. border guards bar skilled Canadian from his job

Technician says increased protectionism at U.S. border is unfair

A highly skilled Canadian telecommunications specialist who worked in Utah for more than a decade has suddenly been denied entry into the U.S. in a case he and others say highlights the increasing difficulties Canadians are facing at the American border.

Canada Revenue Agency financed teen's rebellion: B.C. mother

Child tax benefits sent to daughter's boyfriend's home without mom's consent

A mother from Port Hardy, B.C., is furious at the federal government for transferring her monthly child tax benefits to a stranger — money that, she said, helped her troubled teen to run away from home.

Surrey ER failed to detect man's broken hip, dislocated shoulders

Man left permanently disabled; wants answers after trip to Surrey Memorial Hospital

A man from Surrey, B.C., is demanding that a hospital be held accountable after he was taken to emergency unconscious but uninjured and came out with broken, dislocated shoulders and a broken hip.

Group of adults with disabilities may lose their B.C. home

L'Arche home says it can't keep going without more provincial money

A group of developmentally disabled adults may lose the only stable home they've ever known, and the group that runs the Burnaby, B.C. facility says the Campbell government is to blame.

Doctors failing to treat Lyme disease: B.C. victim's family

Victim's group says hundreds are suffering needlessly

The parents of a young woman diagnosed with Lyme disease are speaking out against the B.C. health system because, they said, doctors have failed to properly treat their daughter, causing her to become much sicker than she might have been otherwise.

Injured recruits misdiagnosed then dropped by military

Ex-soldiers say they have been left disillusioned and permanently disabled

Soldier recruits injured during basic training in Quebec are accusing the Canadian military of ignoring and mistreating their injuries and leaving them jobless and disabled.

Police and ICBC fail to investigate hit and run that injured cyclist

Key evidence not pursued for months, files show

A B.C. hit-and-run victim is shocked and upset because the Vancouver police and the Insurance Corporation of B.C. have failed to find the driver responsible, despite evidence that could have identified him months ago.

Former B.C. nurse raises alarm over infection control

Carrier of superbug MRSA says hospital didn't keep her properly isolated

A former nurse infected with a deadly superbug is accusing a B.C. hospital of failing to take proper measures to control the spread of infection.

B.C. teen alleges she was assaulted and unlawfully detained by police

Victoria police surveillance video shows her bound and tethered in cell

A B.C. teenager alleges Victoria police assaulted and unlawfully confined her when she was just 15.

B.C. student fights culinary school's piercing ban

School changed dress code after she enrolled, says student

A B.C. culinary school won't allow one of its students to complete her studies because she refuses to follow a new dress code that requires the removal of her facial jewelry and large earrings, the student says.

Delayed payout to federal nurses could be 'enormous': lawyer

Underpaid nurses should have been recognized years ago, critics say

Canadian taxpayers are facing a huge, unexpected bill for as much as $200 million in back pay owed to hundreds of nurses employed by the federal government, the nurses' lawyer estimates.

Ottawa criticized for charging refugees for flights

Newcomers find it difficult to pay government back, says immigrant services group

Non-profit agencies that help refugees sponsored by Canada are calling on Ottawa to stop billing those newcomers for their flights here.

B.C. law means hospitals don't pay for fatal mistakes

Advocates of patients who died needlessly call for overhaul

A B.C. woman whose husband died in hospital after errors were made wants the Campbell government to change the law to make the medical system pay for its mistakes.

B.C. residents fed up with RCMP over 'drug house'

Alleged crack house still open for business despite recent shooting

Residents of a suburban Vancouver neighbourhood are upset that the RCMP has not taken steps to shut down an alleged crack house, which they say has brought crime and violence to their street.

B.C. students allege police targeting by age, race

Formal complaint under investigation in Victoria

A brother and sister from Vancouver Island have filed official complaints against Victoria police, alleging officers unfairly targeted and harassed them, possibly because of their race, their ages and the type of cars they drive.

Taxpayer money wasted pursuing workers: advocates

Government claims low-income farm workers exaggerated hours to get E.I.

Advocates for B.C. farm workers say the federal government has spent millions of dollars trying to force the low-income labourers to return employment insurance benefits paid out years ago.

American mother refuses to leave B.C. without her baby

Wendi Bartell is in Canada illegally because she can't get family court date

Family court delays have led an American woman to choose living in B.C. illegally over going home without her Canadian-born toddler.

Ottawa blocking badly-needed workers from entering B.C.

'Hundreds of millions' of dollars lost, says B.C. construction industry

B.C. construction companies are accusing Ottawa of squandering "hundreds of millions of dollars" worth of business by shutting out hundreds of skilled foreign workers.

Child's fall raises alarm over condition of McDonald's PlayPlace

Parents say worn play equipment should be replaced

A B.C. couple is raising serious concerns about the condition of the play area inside a McDonald's restaurant, after their 2½-year-old son fell headfirst through a hole in the net at a McDonald's PlayPlace in Delta, B.C.

Muslim husband gains entry visa to join wife in B.C.

A Vancouver woman whose husband was denied entry into Canada, partly because he is a Muslim and she was born a Christian, has won her appeal with Citizenship and Immigration Canada.

CBC News reported on Oct. 16 that Selena Paskalidis was barred from bringing her husband, Sadaqat Hussain, of Pakistan, to the country, because a visa officer was concerned the two "differ in culture and religion."

Child support wiped out by Ottawa's tax collection

Mother outraged that daughter must go without so government can collect taxes

The federal government is under fire in B.C. for effectively cancelling child support payments to collect on taxes owed by deadbeat parents.

B.C. man says he'll fight bill for relatives' social assistance

A CBC Go Public exclusive: Immigrant sponsor says he was ordered to pay thousands he shouldn't owe

The B.C. government is being accused of abusing its power while trying to recoup $50 million in social assistance paid out to new immigrants.

Canada denies Muslim husband entry visa

Immigration department cites differences in 'culture and religion'

A Vancouver woman has been barred from living in Canada with her husband, partly because he is Muslim and she was born Christian, CBC News has learned.

Foster dad suing B.C. government after tax fight

Man says Revenue Canada pursued him for years for back taxes

A former foster parent from Victoria has launched a lawsuit against the province of B.C., CBC News has learned, claiming the province did nothing to help him fight Ottawa over a huge tax bill he didn't owe.

Public safety minister launches investigation into Facebook postings

CBC investigation first revealed questionable online conduct

Public Safety Minister Stockwell Day has launched an investigation into the online postings of recruits undergoing training in Quebec to become border guards.

Student recruits unfit for service, say former border guards

Facebook postings show drinking and partying while officers in uniform

Canada Border Services Agency officers who work in B.C. are being accused of posting inappropriate and offensive material, some of it directly related to their jobs, on the internet.