Telecom Tool Kit
- April 30, 2013 6:18 PM
- By Enza Uda
From Matt Buie, the financial planner from Burnaby, BC, who accused Rogers of price gouging after his son mistakenly racked up $22,000 worth of data charges while on vacation in Mexico:
Thank you very much for your help with my fight against excessive and unauthorized roaming charges. I am pleased to report that I have heard other Canadians are using the "Negotiating Tool Kit" co-authored by Philip Passudetti of Pass Consult, Steve Anderson of OpenMedia, and me, to negotiate their cell phone charges to a reasonable amount. Hopefully the CRTC will regulate this unfair business practise and mandate a Roaming Charge Cap to avoid future customer bill shock.