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Expressing Gratitude

From Linda Graham whose 94-year-old, house-bound, mother went without her pension money for seven months, because RBC refused to cash the cheques unless she went to the bank.  The day Go Public contacted RBC about the elderly woman's cheques, three bankers from her local branch showed up at her home to open a joint account with her daughter:

"I can't begin to express my gratitude for what you and your team has done for myself and my parents. I will forever be thankful for having your help and compassion."