Ont. car rental agency under fire for extra fees
- December 1, 2009 11:22 AM
- By Enza Uda
B.C. customer charged $300 more than he was quoted online
A Vancouver man is speaking out about his experience with a Toronto car rental company after he was charged hundreds of dollars in fees he said he didn't expect to pay.
"I was flabbergasted, to put it mildly," said David Carman. "I thought this is ridiculous. This can't happen. They can't fleece me for this much money."
Carman's experience with Advantage Car and Truck Rental began in September, when he went online to book a rental car for a trip to Toronto in early October. Advantage offered the best rate, he said, for a 13-day rental from Toronto's Pearson Airport.
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