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Air Canada wants new ban on pets as baggage

Airline appeals ruling that ban is unfair; B.C. dog owner files complaint

An architect from Victoria, B.C., is taking on Air Canada for requiring customers travelling with pets to ship them separately as cargo, instead of as checked baggage on the same flight as their owners, while the airline is trying to completely ban animals as baggage.

Kent Green said he had an exhausting and maddening experience trying to ship his dog home from Toronto on the country's largest airline. He is now filing a formal complaint with the Canadian Transportation Agency, the federal regulator that oversees airlines.

"I would have been better off taking my dog and putting her on Purolator," said Green. "It was horrendous.… I've had better experiences travelling in the Third World."

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