Jim Treliving and Arlene Dickinson have added published author to their lists of career achievements. Harper Collins has published Jim's Decisions: Making the Right Ones, Righting the Wrong Ones (Get it online from Amazon or Indigo) and Arlene's Persuasion: A New Approach to Changing Minds" (Get it online from Amazon or Indigo.

Every week we'll publish an excerpt from one of these books that ties into the lessons from that week's episode. This week we turn to page 246 & 250 from Jim's Decisions:

Page 246:

"Playing golf with a person, you find out what they're like under stress. You see how they deal with disappointment. You find out what they're like when they're thinking, deliberating. You see how long it takes for them to make a decision and whether they second-guess themselves. You get to see the whole person. When they win, do they gloat or are they gracious? Do they quit in frustration after seven strokes? Are they impulsive? Rational? Careful? Too careful? And most important, if they make the wrong decisions, how do they react? Are they good sports about it? Or do they pick up the ball and go home in a snit? Do they wrap their club around the tree when they miss a shot or when they hit over par? You need to know these things before hiring someone, partnering with them, handing them a franchise, a cheque or the reins of your company. And where else do you get a four-hour stretch to do that? I'll tell you something: I have never been wrong about someone I've played golf with. Here's the thing I've come to believe about decisions: 99% of the time, my first decision is my best decision. The rest of the time I'm recalculating. It's like using a GPS system: Although the destination doesn't change, how I get there, the path I take, will always change. You start the car and plug in your address. The GPS can guide you to your destination, but it doesn't know about construction, detours, traffic jams and unexpected weather. At every such hold up, you have to make a decision. Go left or right? Keep going forward or turn the car around and backtrack? Pull over and wait out the storm? Just like with business, you're always recalculating. Your destination, your goal, the 18th hole, isn't going to change. But your route to get there does."

Page 250:

"In the end, to improve my game and to eventually become really good at the game, I had to get out there and play the game. To do that, I had to be willing to be bad at it at first, to make mistakes and even to fail. I had to be willing to retreat at times and course correct. I also had to keep on picking up that club and taking a swing. And then I had to miss. And miss again. Then I had to readjust at the next hole, and maybe decide on a different club. And after all that, I had to do the only thing left to do: take another swing."

Excerpt from: Decisions by Jim Treliving. Published by HarperCollins Publishers Ltd. Copyright © 2012 by James Treliving Media Ltd. All Rights Reserved.

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