We've all been there - you try to return something at a store but you don't have a receipt.
Or it's not in the original packaging. Or you've missed the 30-day deadline.
In this episode of Marketplace puts retailers' return policies to the test.
They don't have to give your money back, or offer an exchange, or a credit.
That means it's up to you to effectively negotiate a return.
In this episode, you'll learn the secrets of negotiation and what it takes to get past the point of no returns.