Story Tools: PRINT | Text Size: S M L XL | REPORT TYPO | SEND YOUR FEEDBACK

Woman fired for ALL CAPS in email

By John Bowman, CBCNews.ca. An accountant in Auckland, New Zealand has been awarded $12,800 Cdn for unfair dismissal. The offense that got her fired? Writing an email using red, blue, bold and all-capital letters.

Vicki Walker wrote the email while working as a financial controller for ProCare Health. The email advised her team to submit claim forms before a certain deadline. The deadline date and time were written in bold red letters, and the following appeared in large blue text:

TO ENSURE YOUR STAFF CLAIM IS PROCESSED AND PAID, PLEASE DO FOLLOW THE BELOW CHECK LIST.

Her employer reportedly found the email "confrontational," and sacked her without warning. ProCare told the Employment Relations Authority that the email had caused "disharmony in the workplace."

The authority sided with Walker. She also plans to appeal for further compensation.

Commentary online is mixed between those who think that firing is too good for such an egregious breach of email etiquette and those who think the employer overreacted. The post on Slashdot supposes that Walker's coworkers are perhaps just a little sensitive:

"Her boss deemed the capital letters too confrontational for her co-workers to read after they woke up from naptime."

« Previous Post | Main | Next Post »

This discussion is now Open. Submit your Comment.

Comments

Monica

Calgary

WHAT??!!!!!!!!!!! FIRED??!!!! FOR CAPS!!!!!!!!!!!!!!! OUTRAGEOUS!!! :)

[rule: caps = yelling]

Posted September 4, 2009 04:14 PM

pam

I think there is more to it than the story covers. I wonder if the email was the straw that broke the camels back.

Posted September 8, 2009 01:25 PM

Caroline

Ottawa

Methinks there was a bit more behind the firing than an all-caps email.

I have always wondered why people, when new to the Internet, use all-caps until someone gently tells them to stop yelling.... What possessed them to use bad grammar to begin with? We went through this with my mom-in-law. A whole letter LIKE THIS!!! Augh!

Posted September 8, 2009 03:46 PM

SomewhereIn English

Toronto

Bold is for yelling, Red is for there must be blood, Blue is bruising.

Her typing is violent !

Posted September 8, 2009 05:59 PM

R. W. Watkins

So...I take it cartoonists wouldn't move too far up the ladder with this Auckland business....

Posted September 9, 2009 09:51 AM

Liisa

vancouver

ummm after they woke up from a nap? Was it a group nap? Is ProCare Health a day care???

Posted September 9, 2009 10:44 AM

Linda Pearson

I'll bet she has tried unsuccessfully to get her colleagues to submit their claims on time in the proper format for some time. And when they haven't in the past, and have been told the deadline was missed -"too bad", they appealed to a higher authority and were granted exemption from the policy. That likely entailed her staying overtime to cut cheques for people who have been mollycoddled by the boss and her monthly statements would have needed recalculating in order to balance. Believe me when I say "I've been in her shoes!"

Posted September 9, 2009 03:04 PM

Karen

Ottawa

I have tried to gently explain to my Mother-in-law that it is hard to read all caps but she insists on sending emails this way - and in Times Roman to make it worse. Ahhhhh.... I told her it was equivalent to yelling and she said I was overreacting. I need an email etiquette site to send to her anonymously!

Posted September 9, 2009 06:03 PM

Edward Teach

I hate it when people put their entire message in the subject line.

Posted September 15, 2009 11:54 AM

TomVincent99

Montreal

The few people I know who write emails in all-caps tend to speak in all-caps as well.

Posted September 15, 2009 12:55 PM

Jay Jay

Ottawa

I’m sure they were looking for a reason to get rid of her and they found something.

Posted September 15, 2009 01:56 PM

David

Ottawa

Agree with Linda. If you read the NZ article you'll see that this woman is helping co-workers meet deadlines to get paid, not randomly yelling.

Posted September 15, 2009 04:25 PM

Deebo_

Winnipeg

This is absurd!

Naptime?!

Posted September 16, 2009 10:40 AM

Erin

Whitehorse

Wow that is pretty unjust it seems. I understand that using a red font, bold, and all caps is forward nut really that's the point. Sometimes you need to communicate certain things and make it loud to make sure you get your point across. Ultimeatly it's for the readers benefit. On the other hand, if this particular woman was a known bully, the company had constant problems with her, it was deliberatly meant to be rude and had given her previous warnings then maybe it was just.

Posted October 1, 2009 01:06 AM

mcl

Whitehorse

She must have been angry to capitalize.

Posted October 6, 2009 04:30 PM

« Previous Post | Main | Next Post »

Post a Comment

Disclaimer:

Note: By submitting your comments you acknowledge that CBC has the right to reproduce, broadcast and publicize those comments or any part thereof in any manner whatsoever. Please note that due to the volume of e-mails we receive, not all comments will be published, and those that are published will not be edited. But all will be carefully read, considered and appreciated.

Note: Due to volume there will be a delay before your comment is processed. Your comment will go through even if you leave this page immediately afterwards.

Privacy Policy | Submissions Policy

[an error occurred while processing this directive]
Story Tools: PRINT | Text Size: S M L XL | REPORT TYPO | SEND YOUR FEEDBACK

World »

Analysis Health-care havoc: Trump's 1st legislative test a 'big loser' that puts his agenda on shaky ground video
Donald Trump’s first major legislative push to eliminate and replace the current health-care legislation ran off road Friday, striking a blow his young presidency’s momentum and denting his image as a master negotiator.
Jailed Philippine senator says she 'won't be quiet' about President Duterte
Jailed Philippine Senator Leila de Lima says she's a political prisoner. President Rodrigo Duterte says she's a drug trafficker. CBC's Adrienne Arsenault travelled to Manila for an exclusive jailhouse interview with de Lima.
U.S. coalition investigating reports of deadly Mosul airstrike
The U.S.-led coalition fighting ISIS is investigating reports of an airstrike in a western neighbourhood in the Iraqi city of Mosul that allegedly left more than 100 civilians dead last week, according to a statement given to The Associated Press on Friday.
more »

Canada »

Analysis Liberals' latest attempt at parliamentary reform remains a tale of woe, for now video
The latest attempt at parliamentary reform in Canada seems in danger of being strangled by parliamentary democracy.
Dennis Oland's lawyers prepare to seek 'complete vindication'
Dennis Oland's second degree murder case soon could be back before the Supreme Court of Canada as his defence lawyers prepare next steps in their bid toward his "complete vindication."
FIFTH ESTATE 'Strong suspicion': Dylan Koshman's 2008 disappearance in Edmonton upgraded to homicide investigation
An eight-year-old missing person case involving the disappearance of Dylan Koshman in Edmonton has been upgraded to a homicide investigation, The Fifth Estate has learned.
more »

Politics »

Liberal MPs gather in Ottawa for rare weekend caucus meeting
Days after handing down its second budget, the Liberal government has asked its MPs to stay in Ottawa this weekend to discuss how best to sell the financial plan to constituents.
Analysis Liberals' latest attempt at parliamentary reform remains a tale of woe, for now video
The latest attempt at parliamentary reform in Canada seems in danger of being strangled by parliamentary democracy.
Republicans have no plans to revisit Obamacare repeal after bill fails video
In a humiliating failure, U.S. President Donald Trump and Republican leaders yanked their bill to repeal Obamacare off the House floor Friday when it became clear it would fail badly — after seven years of nonstop railing against the health-care law.
more »

Health »

Sorry - we can't find that page
 
CBC.ca

Sorry, we can't find the page you requested.

  1. Please check the URL in the address bar, or ...
  2. Use the navigation links at left to explore our site, or ...
  3. Enter a term in the Quick Search box at top, or ...
  4. Visit our site map page

In a few moments, you will be taken to our site map page, which will help you find what you looking for.

more »

Arts & Entertainment»

How moving to Canada helped Amy Jo Johnson, the first Pink Power Ranger, reinvent her career
The crush of fame that came with starring in Mighty Morphin' Power Rangers in the '90s was almost too much for a young Amy Jo Johnson to handle. But it was the start of a varied and ultimately successful career.
No changes to The Last Jedi because of Carrie Fisher's death, says Disney CEO
Disney CEO Bob Iger says the upcoming Star Wars sequel has not been changed due to the death of Carrie Fisher.
As It Happens Sesame Street puppeteer hopes new Muppet with autism will help kids understand each other
Sesame Street puppeteer Stacey Gordon hopes the new character Julia will help children understand that "kids who might behave like Julia are just like they are."
more »

Technology & Science »

Black hole gets unusual 'kick' out of galaxy core thanks to gravitational waves video
A team of international researchers got a bit of a shock recently: A supermassive black hole — something that normally anchors the centre of a galaxy — was spotted speeding away from its home. The reason? Gravitational waves, says the research team.
The politics of Pluto: 10 years later, the bitter debate rages on
More than 10 years after Pluto was demoted from planet to dwarf planet, the debate continues, with leading scientists on both sides becoming more vociferous and maybe a little testy.
Blog Trump's proposed NASA cuts take aim at Earth science
Officials at NASA were delighted that U.S. President Donald Trump's budget proposal allocates $19.1 billion for the agency, down only 0.8 per cent from last year, but the proposal also cuts several programs to study the Earth.
more »

Money »

Keystone XL pipeline gets OK from U.S. State Department video
Calgary-based TransCanada has received a presidential permit from the U.S. State Department that allows it to build the long-delayed Keystone XL pipeline.
Toronto stock index extends rally, Wall Street mixed after 'Trumpcare' pulled
Canada's main stock index extended its rally for a third consecutive day on Friday after beginning the week at its lowest level this year, as Wall Street idled on the latest 'Trumpcare' news.
Inflation rate cools to 2% in February video
Canada's inflation rate was two per cent in February, a slight cooldown from January's level.
more »

Consumer Life »

Sorry - we can't find that page
 
CBC.ca

Sorry, we can't find the page you requested.

  1. Please check the URL in the address bar, or ...
  2. Use the navigation links at left to explore our site, or ...
  3. Enter a term in the Quick Search box at top, or ...
  4. Visit our site map page

In a few moments, you will be taken to our site map page, which will help you find what you looking for.

more »

Sports »

[an error occurred while processing this directive]
Recap Ducks shut down Jets to pull away from Oilers in playoff race video
Andrew Cogliano scored late in the second period, Jonathan Bernier made 17 saves and the Anaheim Ducks beat the Winnipeg Jets 3-1 on Friday night.
Video Hip Check: Feelin' the Weight video
An emotional roller-coaster for Islanders head coach Doug Weight.
2 players turn down USA Hockey's replacement team invite
Unions representing NHL and Major League Baseball players are backing U.S. women's national hockey team players' decision to boycott next week's world championships because of a wage dispute.
more »

Diversions »

[an error occurred while processing this directive]
more »