Story Tools: PRINT | Text Size: S M L XL | REPORT TYPO | SEND YOUR FEEDBACK

Woman fired for ALL CAPS in email

By John Bowman, CBCNews.ca. An accountant in Auckland, New Zealand has been awarded $12,800 Cdn for unfair dismissal. The offense that got her fired? Writing an email using red, blue, bold and all-capital letters.

Vicki Walker wrote the email while working as a financial controller for ProCare Health. The email advised her team to submit claim forms before a certain deadline. The deadline date and time were written in bold red letters, and the following appeared in large blue text:

TO ENSURE YOUR STAFF CLAIM IS PROCESSED AND PAID, PLEASE DO FOLLOW THE BELOW CHECK LIST.

Her employer reportedly found the email "confrontational," and sacked her without warning. ProCare told the Employment Relations Authority that the email had caused "disharmony in the workplace."

The authority sided with Walker. She also plans to appeal for further compensation.

Commentary online is mixed between those who think that firing is too good for such an egregious breach of email etiquette and those who think the employer overreacted. The post on Slashdot supposes that Walker's coworkers are perhaps just a little sensitive:

"Her boss deemed the capital letters too confrontational for her co-workers to read after they woke up from naptime."

« Previous Post | Main | Next Post »

This discussion is now Open. Submit your Comment.

Comments

Monica

Calgary

WHAT??!!!!!!!!!!! FIRED??!!!! FOR CAPS!!!!!!!!!!!!!!! OUTRAGEOUS!!! :)

[rule: caps = yelling]

Posted September 4, 2009 04:14 PM

pam

I think there is more to it than the story covers. I wonder if the email was the straw that broke the camels back.

Posted September 8, 2009 01:25 PM

Caroline

Ottawa

Methinks there was a bit more behind the firing than an all-caps email.

I have always wondered why people, when new to the Internet, use all-caps until someone gently tells them to stop yelling.... What possessed them to use bad grammar to begin with? We went through this with my mom-in-law. A whole letter LIKE THIS!!! Augh!

Posted September 8, 2009 03:46 PM

SomewhereIn English

Toronto

Bold is for yelling, Red is for there must be blood, Blue is bruising.

Her typing is violent !

Posted September 8, 2009 05:59 PM

R. W. Watkins

So...I take it cartoonists wouldn't move too far up the ladder with this Auckland business....

Posted September 9, 2009 09:51 AM

Liisa

vancouver

ummm after they woke up from a nap? Was it a group nap? Is ProCare Health a day care???

Posted September 9, 2009 10:44 AM

Linda Pearson

I'll bet she has tried unsuccessfully to get her colleagues to submit their claims on time in the proper format for some time. And when they haven't in the past, and have been told the deadline was missed -"too bad", they appealed to a higher authority and were granted exemption from the policy. That likely entailed her staying overtime to cut cheques for people who have been mollycoddled by the boss and her monthly statements would have needed recalculating in order to balance. Believe me when I say "I've been in her shoes!"

Posted September 9, 2009 03:04 PM

Karen

Ottawa

I have tried to gently explain to my Mother-in-law that it is hard to read all caps but she insists on sending emails this way - and in Times Roman to make it worse. Ahhhhh.... I told her it was equivalent to yelling and she said I was overreacting. I need an email etiquette site to send to her anonymously!

Posted September 9, 2009 06:03 PM

Edward Teach

I hate it when people put their entire message in the subject line.

Posted September 15, 2009 11:54 AM

TomVincent99

Montreal

The few people I know who write emails in all-caps tend to speak in all-caps as well.

Posted September 15, 2009 12:55 PM

Jay Jay

Ottawa

I’m sure they were looking for a reason to get rid of her and they found something.

Posted September 15, 2009 01:56 PM

David

Ottawa

Agree with Linda. If you read the NZ article you'll see that this woman is helping co-workers meet deadlines to get paid, not randomly yelling.

Posted September 15, 2009 04:25 PM

Deebo_

Winnipeg

This is absurd!

Naptime?!

Posted September 16, 2009 10:40 AM

Erin

Whitehorse

Wow that is pretty unjust it seems. I understand that using a red font, bold, and all caps is forward nut really that's the point. Sometimes you need to communicate certain things and make it loud to make sure you get your point across. Ultimeatly it's for the readers benefit. On the other hand, if this particular woman was a known bully, the company had constant problems with her, it was deliberatly meant to be rude and had given her previous warnings then maybe it was just.

Posted October 1, 2009 01:06 AM

mcl

Whitehorse

She must have been angry to capitalize.

Posted October 6, 2009 04:30 PM

« Previous Post | Main | Next Post »

Post a Comment

Disclaimer:

Note: By submitting your comments you acknowledge that CBC has the right to reproduce, broadcast and publicize those comments or any part thereof in any manner whatsoever. Please note that due to the volume of e-mails we receive, not all comments will be published, and those that are published will not be edited. But all will be carefully read, considered and appreciated.

Note: Due to volume there will be a delay before your comment is processed. Your comment will go through even if you leave this page immediately afterwards.

Privacy Policy | Submissions Policy

[an error occurred while processing this directive]
Story Tools: PRINT | Text Size: S M L XL | REPORT TYPO | SEND YOUR FEEDBACK

World »

Donald Trump wins more delegates as protesters crash his New Mexico rally
Donald Trump has won the Republican primary in Washington state, helping him move closer to claiming the GOP nomination for president.
Washington police find remains of former B.C. resident and her husband
Detectives in Washington state say they have found the bodies of a missing couple they believe were victims of homicide, one of them a former B.C. resident.
Analysis 'Things could explode': Why pressure is mounting as Venezuela's economy melts down video
Venezuela’s economic meltdown has become so dire that speculation from political analysts now centres on when and how President Nicolas Maduro will be removed from power.
more »

Canada »

Video Chris Hyndman's death 'shattered my life,' says Steven Sabados video
'It was a tragedy. I don't know what happened and I can't sort of pursue it,' Steven Sabados told CBC in his first TV news interview since the sudden death of his spouse and longtime TV co-host Chris Hyndman last summer.
Analysis 5 potential warning signs of a Canadian downturn: Don Pittis
As the Bank of Canada offers its update on the economy and Canada's biggest commercial banks release results, here are five reasons why some economists say Canada's economy has turned gloomy again.
Real number of sex assault complaints in military higher than official figures, watchdog says video
The country's military ombudsman says Canadians are getting an incomplete picture of the problem of sexual assault and harassment in the Forces.
more »

Politics »

Real number of sex assault complaints in military higher than official figures, watchdog says video
The country's military ombudsman says Canadians are getting an incomplete picture of the problem of sexual assault and harassment in the Forces.
Trudeau to take day off during Japan trip to celebrate wedding anniversary
Prime Minister Justin Trudeau is in Japan for bilateral talks and the Group of Seven summit later this week but he isn't planning to hold any meetings or events Wednesday, so he can celebrate his 11th wedding anniversary with his wife Sophie Grégoire Trudeau.
Court finds designation of Egyptian man as security threat unreasonable
The Canadian government's designation of an Egyptian man as a threat to national security is unreasonable, a federal court judge has ruled.
more »

Health »

Sorry - we can't find that page
 
CBC.ca

Sorry, we can't find the page you requested.

  1. Please check the URL in the address bar, or ...
  2. Use the navigation links at left to explore our site, or ...
  3. Enter a term in the Quick Search box at top, or ...
  4. Visit our site map page

In a few moments, you will be taken to our site map page, which will help you find what you looking for.

more »

Arts & Entertainment»

Read Gord Downie's lyrics about dealing with cancer before his diagnosis video
Gord Downie, The Tragically Hip lead singer who found out in recent months that he has terminal brain cancer, penned an album about dealing with the disease long before his own diagnosis: 2012's Now For Plan A.
Video Chris Hyndman's death 'shattered my life,' says Steven Sabados video
'It was a tragedy. I don't know what happened and I can't sort of pursue it,' Steven Sabados told CBC in his first TV news interview since the sudden death of his spouse and longtime TV co-host Chris Hyndman last summer.
Gord Downie's 'incurable' brain cancer won't keep him from singing, his doctor says video
Gord Downie suffers from an aggressive form of brain cancer known as glioblastoma that's incurable, but should not rob the Tragically Hip frontman of his ability to sing, his doctor said today in Toronto.
more »

Technology & Science »

Amazing fossils found by ordinary people thrill scientists
Amazing fossils of a new horned dinosaur, a flightless bird, a giant trilobite and an ancient reptile that lived long before the dinosaurs were all recent discoveries by ordinary people out for a walk – not paleontologists. Here's why they're a big deal for science.
Google Maps directions may soon lead you to more ads
You might start seeing more ads when getting directions from Google's popular mapping service.
New Twitter rules to loosen 140-character limit, add visibility video
Twitter is changing the rules around how people are allowed to tweet on the social messaging platform, and some of the changes will lead to permitting longer tweets.
more »

Money »

37% of homeowners caught short of funds at least once in past year, Manulife survey says video
More than a third of Canadian homeowners polled in recent a survey say they were caught short at least once in the past year without enough money to cover their expenses.
TSX hits 2016 high
The Toronto Stock Exchange rose to its highest close of 2016 on Tuesday, as it finished with a gain of 33.27 points to hit 13,952.85.
CRTC calls TV companies in for public hearings on $25 basic packages
Canada's broadcast regulator said Tuesday it is calling four television providers to hearings on the recent launch of the so-callled "skinny basic" cable packages.
more »

Consumer Life »

Sorry - we can't find that page
 
CBC.ca

Sorry, we can't find the page you requested.

  1. Please check the URL in the address bar, or ...
  2. Use the navigation links at left to explore our site, or ...
  3. Enter a term in the Quick Search box at top, or ...
  4. Visit our site map page

In a few moments, you will be taken to our site map page, which will help you find what you looking for.

more »

Sports »

[an error occurred while processing this directive]
Recap Sidney Crosby helps Penguins beat Lightning to force Game 7 video
Sidney Crosby had a goal and an assist, and Phil Kessel, Kris Letang, Bryan Rust and Nick Bonino also scored Tuesday night in a 5-2 victory that evened the best-of-seven series at three games.
Casey predicts 'a different animal' in 2nd trip to Cleveland
The Toronto Raptors have found a way to beat Cleveland at home. Now they head back into the inhospitable Quicken Loans Arena with the daunting task of stealing a game on the road.
Recap Memorial Cup: Marner continues torrid pace as London punches ticket to final
The London Knights will skip the semifinal and head right to the championship game at the 2016 Memorial Cup after downing the Rouyn-Noranda Huskies 5-2 on Tuesday.
more »

Diversions »

[an error occurred while processing this directive]
more »