Story Tools: PRINT | Text Size: S M L XL | REPORT TYPO | SEND YOUR FEEDBACK

Woman fired for ALL CAPS in email

By John Bowman, CBCNews.ca. An accountant in Auckland, New Zealand has been awarded $12,800 Cdn for unfair dismissal. The offense that got her fired? Writing an email using red, blue, bold and all-capital letters.

Vicki Walker wrote the email while working as a financial controller for ProCare Health. The email advised her team to submit claim forms before a certain deadline. The deadline date and time were written in bold red letters, and the following appeared in large blue text:

TO ENSURE YOUR STAFF CLAIM IS PROCESSED AND PAID, PLEASE DO FOLLOW THE BELOW CHECK LIST.

Her employer reportedly found the email "confrontational," and sacked her without warning. ProCare told the Employment Relations Authority that the email had caused "disharmony in the workplace."

The authority sided with Walker. She also plans to appeal for further compensation.

Commentary online is mixed between those who think that firing is too good for such an egregious breach of email etiquette and those who think the employer overreacted. The post on Slashdot supposes that Walker's coworkers are perhaps just a little sensitive:

"Her boss deemed the capital letters too confrontational for her co-workers to read after they woke up from naptime."

« Previous Post | Main | Next Post »

This discussion is now Open. Submit your Comment.

Comments

Monica

Calgary

WHAT??!!!!!!!!!!! FIRED??!!!! FOR CAPS!!!!!!!!!!!!!!! OUTRAGEOUS!!! :)

[rule: caps = yelling]

Posted September 4, 2009 04:14 PM

pam

I think there is more to it than the story covers. I wonder if the email was the straw that broke the camels back.

Posted September 8, 2009 01:25 PM

Caroline

Ottawa

Methinks there was a bit more behind the firing than an all-caps email.

I have always wondered why people, when new to the Internet, use all-caps until someone gently tells them to stop yelling.... What possessed them to use bad grammar to begin with? We went through this with my mom-in-law. A whole letter LIKE THIS!!! Augh!

Posted September 8, 2009 03:46 PM

SomewhereIn English

Toronto

Bold is for yelling, Red is for there must be blood, Blue is bruising.

Her typing is violent !

Posted September 8, 2009 05:59 PM

R. W. Watkins

So...I take it cartoonists wouldn't move too far up the ladder with this Auckland business....

Posted September 9, 2009 09:51 AM

Liisa

vancouver

ummm after they woke up from a nap? Was it a group nap? Is ProCare Health a day care???

Posted September 9, 2009 10:44 AM

Linda Pearson

I'll bet she has tried unsuccessfully to get her colleagues to submit their claims on time in the proper format for some time. And when they haven't in the past, and have been told the deadline was missed -"too bad", they appealed to a higher authority and were granted exemption from the policy. That likely entailed her staying overtime to cut cheques for people who have been mollycoddled by the boss and her monthly statements would have needed recalculating in order to balance. Believe me when I say "I've been in her shoes!"

Posted September 9, 2009 03:04 PM

Karen

Ottawa

I have tried to gently explain to my Mother-in-law that it is hard to read all caps but she insists on sending emails this way - and in Times Roman to make it worse. Ahhhhh.... I told her it was equivalent to yelling and she said I was overreacting. I need an email etiquette site to send to her anonymously!

Posted September 9, 2009 06:03 PM

Edward Teach

I hate it when people put their entire message in the subject line.

Posted September 15, 2009 11:54 AM

TomVincent99

Montreal

The few people I know who write emails in all-caps tend to speak in all-caps as well.

Posted September 15, 2009 12:55 PM

Jay Jay

Ottawa

I’m sure they were looking for a reason to get rid of her and they found something.

Posted September 15, 2009 01:56 PM

David

Ottawa

Agree with Linda. If you read the NZ article you'll see that this woman is helping co-workers meet deadlines to get paid, not randomly yelling.

Posted September 15, 2009 04:25 PM

Deebo_

Winnipeg

This is absurd!

Naptime?!

Posted September 16, 2009 10:40 AM

Erin

Whitehorse

Wow that is pretty unjust it seems. I understand that using a red font, bold, and all caps is forward nut really that's the point. Sometimes you need to communicate certain things and make it loud to make sure you get your point across. Ultimeatly it's for the readers benefit. On the other hand, if this particular woman was a known bully, the company had constant problems with her, it was deliberatly meant to be rude and had given her previous warnings then maybe it was just.

Posted October 1, 2009 01:06 AM

mcl

Whitehorse

She must have been angry to capitalize.

Posted October 6, 2009 04:30 PM

« Previous Post | Main | Next Post »

Post a Comment

Disclaimer:

Note: By submitting your comments you acknowledge that CBC has the right to reproduce, broadcast and publicize those comments or any part thereof in any manner whatsoever. Please note that due to the volume of e-mails we receive, not all comments will be published, and those that are published will not be edited. But all will be carefully read, considered and appreciated.

Note: Due to volume there will be a delay before your comment is processed. Your comment will go through even if you leave this page immediately afterwards.

Privacy Policy | Submissions Policy

[an error occurred while processing this directive]
Story Tools: PRINT | Text Size: S M L XL | REPORT TYPO | SEND YOUR FEEDBACK

World »

John McCain returning to Arizona after cancer treatment, could miss tax bill vote
Republican Sen. John McCain is returning home to Arizona after being hospitalized to deal with the side effects of his brain cancer treatment and likely will miss a crucial vote on the Republican tax package, President Donald Trump says.
Power outage halts flights at Atlanta international airport
A sudden power outage brings the world's busiest airport to a standstill, grounding scores of flights in Atlanta days before the start of the Christmas travel rush. Authorities said that electricity should be restored at Hartfield-Jackson Atlanta International Airport by midnight.
Sebastian Pinera, conservative billionaire and former president, wins Chile election
Conservative billionaire and former president Sebastian Pinera has easily won Chile's presidential run-off election, moving the world's top-copper producing country back to the right in the footsteps of other Latin American nations.
more »

Canada »

Homicide investigators take lead in Barry and Honey Sherman case
Homicide investigators are taking the lead in the case of billionaire couple Barry and Honey Sherman, Toronto police say.
Christmas cards from across Canada lift spirits of Winnipeg boy with fatal disease
People across the country are pitching in to make the holiday season a little brighter for a 10-year-old Winnipeg boy.
Long sentences for killers likely to face top court challenge, say lawyers
The federal government enacted legislation in 2011 that allows a judge to order a multiple murderer to serve consecutive periods of parole ineligibility for each offence.
more »

Politics »

The Interview Beverley McLachlin on her controversies, activism, Supreme Court legacy
Beverley McLachlin was instrumental in the most important legal decisions in Canada for nearly three decades, helping to shape the laws of the land, the powers of the government and the constitutional rights of every Canadian. Here's what she remembers most as she steps down.
Analysis Rising pessimism has Mexico exploring world of post-NAFTA possibilities
Prime Minister Justin Trudeau told the New York Times in June there was no need to find a Plan B because NAFTA talks would succeed. Mexico's government has said it only believes there's a 50/50 chance of saving the deal. So it's looking for a Plan B, C, D ...
Bill Morneau is CP's business newsmaker of the year
Finance Minister Bill Morneau's challenges in the second half of 2017 kept him in the news for months, making him an easy choice for journalists who voted him Canada's 2017 Business Newsmaker of the Year in the annual poll of the country's newsrooms by The Canadian Press.
more »

Health »

Sorry - we can't find that page
 
CBC.ca

Sorry, we can't find the page you requested.

  1. Please check the URL in the address bar, or ...
  2. Use the navigation links at left to explore our site, or ...
  3. Enter a term in the Quick Search box at top, or ...
  4. Visit our site map page

In a few moments, you will be taken to our site map page, which will help you find what you looking for.

more »

Arts & Entertainment»

Star Wars: The Last Jedi opens with $220M US, 2nd best weekend of all-time
Star Wars: The Last Jedi rocketed to a debut of $220 million US at the box office, landing the second-best opening weekend ever in North America and slotting in behind only its predecessor, The Force Awakens.
Actresses call out Matt Damon for sexual harassment comments
Actresses Alyssa Milano and Minnie Driver are among the women criticizing Matt Damon for comments about sexual misconduct that he made during an interview this week.
National Arts Centre cuts scenes from play after First Nations man alleges cultural appropriation
Ottawa's National Arts Centre has issued an apology and deleted scenes from a play following accusations of cultural appropriation by a Saskatchewan First Nations man.
more »

Technology & Science »

Q&A David St-Jacques ready for 'ultimate trek' into space
Next November, David St-Jacques will have a whole new perspective on the world — he will be floating 400 kilometres above Earth aboard the International Space Station.
U.S. health agency's reported word ban on 'fetus' and 'transgender' alarms experts
Health leaders say they are alarmed about a report that officials at the nation's top public health agency are being told not to use certain words or phrases in official budget documents, including 'fetus,' 'transgender' and 'science-based.'
Let's scale the e-waste mountain
Our discarded devices are a valuable resource worth billions.
more »

Money »

Bill Morneau is CP's business newsmaker of the year
Finance Minister Bill Morneau's challenges in the second half of 2017 kept him in the news for months, making him an easy choice for journalists who voted him Canada's 2017 Business Newsmaker of the Year in the annual poll of the country's newsrooms by The Canadian Press.
WestJet once again gives passengers 'erroneous information' about why it cancelled flights
WestJet says it provided "erroneous information" to passengers by telling them it cancelled flights to Santa Clara, Cuba because the airport was closed until 2018. The airport actually reopened on Sept. 25.
Analysis Rising pessimism has Mexico exploring world of post-NAFTA possibilities
Prime Minister Justin Trudeau told the New York Times in June there was no need to find a Plan B because NAFTA talks would succeed. Mexico's government has said it only believes there's a 50/50 chance of saving the deal. So it's looking for a Plan B, C, D ...
more »

Consumer Life »

Sorry - we can't find that page
 
CBC.ca

Sorry, we can't find the page you requested.

  1. Please check the URL in the address bar, or ...
  2. Use the navigation links at left to explore our site, or ...
  3. Enter a term in the Quick Search box at top, or ...
  4. Visit our site map page

In a few moments, you will be taken to our site map page, which will help you find what you looking for.

more »

Sports »

[an error occurred while processing this directive]
Analysis Canadian men's Olympic hockey team a work in progress
A handful of candidates have distinguished themselves, but with exactly 60 days remaining until Canada opens up the men’s hockey tournament at the Winter Games in Pyeongchang, South Korea on Feb. 15, general manager Sean Burke has more questions than answers to work through as he constructs roster.
Profile Canada's world junior hopes could rest on 'The Big Dog' video
Taylor Raddysh still remembers the sting of losing last year's gold-medal game of the IIHF world junior hockey championships against the United States. Should a similar situation arise, Raddysh is confident that he and his teammates will be better prepared.
Recap Hellebuyck stymies Blues as Jets regain winning tune
Connor Hellebuyck made 24 saves and Patrik Laine scored his team-leading 16th goal of the season as the Winnipeg Jets ended a two-game losing skid with a 4-0 win over the St. Louis Blues on Sunday.
more »

Diversions »

[an error occurred while processing this directive]
more »