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Contact Us

Do you have a question about the CBC or one of our programs? We've answered the most common queries in our list of Frequently Asked Questions below.

If you still can't find the answer you're looking for, please use the Contact form.

Due to the large volume of messages we receive, we will not be able to respond to all messages.
Frequently Asked Questions - Links on this page

1.

 How do I contact the local news departments with a news tip?
2. How do I suggest an idea or pose a question to a local show?
3. How do I suggest an idea or pose a question to a national show?
4. How can my school/community group take a tour of the CBC?
5. How can I find out the name of the song I just heard on CBC Radio?
6. Can I get transcripts and/or tapes of programs?
7. How do I find out about jobs at the CBC?
8. How do I alert the CBC to reception difficulties?
9. How do I contact someone at the CBC?
10. Where do I find the free version of Windows Media Player or RealPlayer?
11. What are your channels/frequencies?
12. I have a CD that I would like you to play. Where do I send it?
13. How do I get a PSA aired on radio or a community event mentioned?
14. How do I contact the CBC about something I saw on CBC.ca?
Answers to FAQ

1.

 How do I contact the local news departments with a news tip?
If you’ve got a news tip, call the CBC Radio One Newsroom at (705) 688-3240.
   
2. How do I suggest an idea or pose a question to a local show?
Go to the Programs page, and follow the link to the show. Look for the “Contact” link for that show in the left-hand side of the show’s page.
   
3. How do I suggest an idea or pose a question to a national show?
Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.
   
4. How can my school/community group take a tour of the CBC?
Please contact us at (705) 688-3200 to inquire about tours.
   
5. How can I find out the name of the song I just heard on CBC Radio?

a.   The first step is to identify the show that played the song. If you know the name of the program, use this list: Programs A-Z to navigate to the program page. If you don't know the name of the show, go to the CBC Radio Guide and then click on the title of the appropriate program.
b.   Once you have found the appropriate show, you can search the Music Playlists section for program logs, which contain song information.
   
6.

Can I get transcripts and/or tapes of programs?

Call Cision Canada, at 1-877-269-3367 or (705) 524-5307 in Sudbury. You can also use the Cision Canada web site. You must provide Cision with the program name, the time the interview ran and the date. Please note: there is a charge.

Some other programs are available for home and education use. You can search catalogues of programs online through CBC's Shops and Services.
   
7. How do I find out about jobs at the CBC?
Click on Jobs at the bottom of any page on the CBC.ca site.
   
8. How do I alert the CBC to reception difficulties?
If you are experiencing problems hearing CBC Radio One or Radio Two from your local CBC Radio transmitter, please help us fix the problem by providing us some information.
   
9. How do I contact someone at the CBC?
Check the "Contact" information on the right side of this page, or use the Contact Form.
   
10. Where do I find the free version of Windows Media Player or RealPlayer?
Go to the Audio/Video page and follow the links for downloads which are provided there.
   
11. What are your channels/frequencies?
These are listed on the Audio/Video page.
   
12. I have a CD that I would like you to play. Where do I send it?
To place it in our music library, send two copies to:

CBC Music Library
Rm. 2B100
PO Box 500, Stn. A
Toronto, On M5W 1E6

Do not send copies of your CD directly to the various programs. You might, however, want to send press releases to all, promoting the fact that your recording is in our library and available for broadcast.

   
13. How do I get a PSA aired on radio or a community event mentioned?
First, refer to these guidelines before you send us information about your event.

You can submit your notice by mail, or fax. And you can also submit any announcements that are musicial, cultural or artistic. Just mention Arts Northeast.

Our mailing address is:

CBC Sudbury
Public Service Announcements,
15 MacKenzie Street,
Sudbury, Ontario
P3C 4Y1

Our fax number is: (705) 688-3220

   
14. How do I contact the CBC about something I saw on CBC.ca?
Use the Contact Form.
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