Thursday, September 27, 2012 | Categories: Full Interviews |
Office chat systems are known as "Enterprise Social Networks" which basically means a closed network to communicate on, that only you and your team can see. These can be fun and productive, but what if your company was reading and analyzing them? Recently, two major enterprise networks, Yammer and Chatter, partnered with sentiment analysis companies. The goal is to monitor office conversations to take the pulse of employee engagement. Nora Young speaks with HR expert Ian Cook about social analytics in the workplace.
Click the Listen button to stream this interview, or download the podcast here.