What would you do if you were unexpectedly locked out of your email account? Or your Twitter account? Or Facebook, or Google Plus, or any other online account that you've come to rely on?

Online accounts are locked, suspended, and deactivated all the time. If you've ever put information that you care about into an online service, you'll want to listen to Nora's interview with Jillian York.

Jillian is the Director for International Freedom of Expression at the Electronic Frontier Foundation, and she's a co-author of a new report called Account Deactivation and Content Removal:  Guiding Principles and Practices for Companies and Users. You can hear the full interview below, or download the MP3. [runs 13:55]