Play audio:
Satisfaction is a crowdsourced customer service website. That means customers can answer questions about a company’s products in the same way the company can.
Lane Becker is the president of Satisfaction, and Nora interviewed him today. A shorter version of the interview can be heard on Episode 5 of Spark.
Download the full interview as an MP3, then check out Spark’s page on Satisfaction.
Crowd sourcing is the future of market research, especially with the rise of online retailers. you can get your target demographic to review your site! Brilliant Blog!