The Problem with Prediction


In our metrics-obsessed world, you'd think we'd be pretty good at collecting and analyzing data. But Tony Haile, the CEO of Chartbeat, thinks we are still way off. Nora talks to him about why he thinks we need to stop looking to the past to predict future outcomes and instead learn to respond in real time. The best way to do that according to Tony, is to put the data in the hands of the front line "hack the factory" using the ideas of a Japanese visionary over 60 years ago.

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