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FAQs

Schedule and Programming

● Where can I find a list and synopsis of CBC Kids' shows?
You can find a complete list and description of current CBC Kids shows here.

● Where can I get schedule information?
You can find out when your children's favorite shows air within the CBC Programming Guide on CBC.ca.

● Why does your schedule change?
We try not to change our schedule often. We understand that schedule changes are tough on preschoolers and families, and we do our best to minimize them and give lots of advance notice. Schedule changes happen for many reasons: Canadian content regulations; rights issues; allotment of plays from the program producers; great new shows to introduce; viewer feedback; and more. We work hard to combine and minimize these factors so we can limit schedule changes to three times per year, usually in September, January and April.

● Why is CBC Kids' programming sometimes pre-empted (not shown)?
Most pre-emptions to the children's morning block are due to news specials and sports events that are nationally important (the Olympics, for example). We try to give as much notice as possible, but this is sometimes difficult, as in the case of breaking news coverage.

● Can I stream CBC Kids online?
Absolutely! You can watch and create a playlist of your child's favourite videos on cbckids.ca, or on our CBC Kids YouTube channel


Past CBC Kids' Shows

● Where can I find information about CBC children's shows from the past, such as Mr. Dressup, The Friendly Giant and Sesame Park?
The best place to find information about past programming on CBC is to visit the CBC Digital Archives Department. If you're visiting the Toronto area, stop in at the CBC Museum, where you can see set pieces, props and relics from Mr. Dressup and other past CBC shows.


Live Appearances

● Where can I find out about CBC Kids' hosts and character appearances?
To learn about upcoming CBC Kids' hosts and character appearances, visit our events page.

● Can you visit our city or town?
If you would like CBC Kids to participate in an event, please send all available details to cbcparents@cbc.ca. We'd love to visit every city and town in Canada, so if you know of an event that would be a good fit for CBC Kids, please let us know about it!

● What is CBC Kids' Days?
Every July, CBC Kids' welcomes preschoolers and their parents and teachers to CBC Kids' Days at CBC, our equivalent of an open house at the Toronto Broadcast Centre. This event features lots of activities, performances by your favourite CBC Kids' hosts and characters, and is free for everyone. Information about CBC Kids' Days at CBC is available on our website in June, but feel free to write to us at any time with your questions.


Birthdays

● How do submit my child's birthday?
Every day we show birthday photos from around the country. Find all of the details on how to submit your child's birthday here

● I’m having a problem submitting a birthday.
Please try using another web browser if it the one you are currently using is not working.
Try refreshing the page, and if you are using a tablet or cellphone try submitting it using a desktop computer or laptop.
Before submitting please check that the picture file size is between 500kb and 5 megabytes. If it is smaller it will not be approved, as we would like to air the best quality photos.
If you are still having problems please email us at cbcparents@cbc.ca with a screenshot of the problem and we will try our best to help you out.

 Help! I missed my child’s birthday, where can I see it?
You can view past birthdays here. Please note that birthdays will be online on the Monday following your child’s birthday.

 Oh no, I missed the cut-off date, can you change the air date?
Unfortunately, we cannot manually change the birthday submission dates, as we need a 4-week processing time in order to record, edit and broadcast each birthday segment. We hope you understand.

 Why did I not receive a confirmation email?
We do not send confirmation emails and we ask that you bookmark the birthdays submission page, in case there is a schedule change.

 How can I change my child’s birthday picture, if I have already submitted it?
If your child’s birthday is outside of the 4-week period, please re-submit with the new image and notify us at cbcparents@cbc.ca and we will delete the old submission. If your child’s birthday falls within the 4-week period, unfortunately we are unable to change/alter the submission.


Music

● What is the CBC Kids' Music stream?
The CBC Kids' music stream, available for free on cbcmusic.ca, is a music stream geared toward two- to six-year-olds. It offers a continuous stream of songs from legendary favourites including Anne Murray, Raffi, the late Johnny Cash, Sharon, Lois & Bram and Fred Penner.

Also part of the mix is a fun selection of contemporary, family-friendly music from artists like They Might Be Giants, Barenaked Ladies, and your favourite CBC Kids' songs!

● What musicians and bands have appeared on CBC Kids?

Maestro Fresh Wes
Tokyo Police Club
Njacko Backo
Jill Barber
Billy Bragg
Sadie Buck
Amelia Curran
Jason Collett
Melanie Doane
Done with Dolls
Kathleen Edwards
Chic Gamine
Dallas Green
Great Big Sea
Great Lake Swimmers
Chantal Kreviazuk
Rita MacNeil
Justin Nozuka
Joel Plaskett
Sam Roberts
Serena Ryder
Sloan
Jamie Sommerville & The Hamilton Philharmonic
Tegan & Sara
The Good Lovelies
Royal Wood


Merchandise

● Where can I find merchandise from CBC Kids' shows?
First up, check out the CBC Shop! Please note: Newer programs often don't have merchandise or videos right away.

Studio K and CBC Kids: Find Gary the Unicorn Hug Me shirts, Mr. Orlando mugs and CBC Kids branded shirts, and more at zazzle.ca

Daniel Tiger’s Neighbourhood: A limited selection of Daniel Tiger books and DVDs are available in Canada at both Chapters Indigo and amazon.ca

PJ Masks: Toys, books and DVDs from PJ Masks are widely available

Super WHY and Arthur: Books and DVDs are available on amazon.ca

Big Block Singsong items can be printed at zazzle.ca.

Dot: You can find Randi Zuckerberg’s book Dot through most major book retailers.

Wandering Wenda: Margaret Atwood’s book A Trio of Tolerable Tales is available at Chapters Indigo 

Chirp: Chirp books and subscriptions for the magazine are available at OwlKids.com

The Moblees: Find Moblees related merchandise at The Moblees Shop

We don't have information about products in other countries. If you want to know more about merchandise, contact CBC Kids by emailing cbcparents@cbc.ca, Facebook or on Twitter @CBCKids


Miscellaneous

● Can my child be on TV?
Generally speaking, we are not equipped to take requests for on-air appearances through our website. The best way to get your child involved in TV is to connect with a talent agency.

● Do you offer tours of the CBC?
Unfortunately, CBC discontinued its "Behind the Scenes" tour in 2004. However, there are other ways to connect with us. You can join us during our numerous live events across the country. Check our Events page for information on upcoming events.

● Do you provide any educational resources for teachers?
Teachers can visit CBC's Curio website to find a range of teaching resources in arts, business, education, health, history, geography, sciences, social sciences and language.


The answer to my question isn't on this list. How do I contact you?

You can reach us by:

Snail Mail
CBC Parents 
P.O. Box 500 Station "A"
Toronto, ON
Canada, M5W 1E6

Email: cbcparents@cbc.ca
Twitter: @CBCKids
Facebook: www.facebook.com/cbckidsca

 



We would like to acknowledge the generous support of the Canadian Media Fund, which enables us to provide world-class digital experiences for ages 2 to 12 on cbckids.ca

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