The jurisdiction of the Office of the Ombudsman covers all news, current affairs and public affairs content on radio, television and the internet (whether in-house or produced by a third party) that falls within the scope of the Corporation's Journalistic Standards and Practices, as amended from time to time.
This includes news and all aspects of current affairs and public affairs (political, economic and social) as well as journalistic activities in agriculture, arts, music, religion, science, sports and variety. This also includes use-generated content when incorporated in news, current affairs and public affairs stories.
Complaints beyond the Ombudsman's mandate should be addressed directly to the programs concerned, or Audience Relations.
To make a public complaint to the Office of the Ombudsman, you can use our standard form by clicking here, or you can write to us at the address below.
Esther Enkin
Ombudsman
CBC
P.O. Box Station A
Toronto, Ontario M5W 1E6
Phone: (416) 205-2978
Fax: (416) 205-2825