There just over 85,000 visits to the HSC/SCM emergency rooms during that time frame, and 190 occurrence reports which include things like close calls and adverse events.
A potential adverse event that did not actually occur due to chance, corrective actions, and/or timely intervention. (Report of the Task Force on Adverse Health Events, 2008)
Eastern Health has long advocated the reporting of issues which can potentially lead to harm. Close calls allow the organization to learn from the event in order to prevent harm.
The ER had 8 close calls in 2007/2008.
An event which results in unintended harm to the patient, and is related to the care and/or services provided to the patient rather than to the patient's underlying medical condition. (Report of the Task Force on Adverse Health Events, 2008)
In the literature, Adverse Events are often divided into two categories, preventable and non-preventable. If a person was given a new drug they had never taken before and developed an allergic reaction - that is considered a non-preventable adverse event. If, however, it was known that the person was allergic to the medication but still received it and had an allergic reaction - that is considered a preventable adverse event.
Degree of harm is variable as well. Harm from an adverse event related to falls, for instance, can range from a bruise to a broken arm.
The ER had 21 adverse events during 2007/2008.