Recently tagged business
Call-centre turnaround?
We here in the newsroom had been under the impression that there’s been a sag in the call-centre industry. We’ve heard of layoffs, fewer openings, and a decline in contracts from the U.S., where the economy has been in brutal shape for the last couple of years.
A news release this afternoon caught our eye. Convergys is holding a job fair on Tuesday afternoon to fill 120 jobs at a contact centre on Torbay Road in St. John’s. Convergys is looking ” for potential employees who will provide customer service, billing and technical support for a client in the entertainment industry.”
If call centres are an indication of the state of the broader national if not international economy, a hiring boom may be significant.
Is our hunch right? Let us know.
