Microsoft launches new email service to replace Hotmail
All users with email domains, such as msn.com and hotmail.com, will be automatically converted to outlook.com by the summer
The Associated Press
Posted: Feb 19, 2013 5:00 PM ET
Last Updated: Feb 20, 2013 8:10 AM ET
Microsoft said it will spend at least $30M US in the United States alone to promote its new email service (The Canadian Press)
Related
External Links
(Note:CBC does not endorse and is not responsible for the content of external links.)
Microsoft officially launched its Outlook.com email service this week, while simultaneously announcing the end of its other popular service, Hotmail.
All users of Microsoft's Hotmail and other email services operating under different domains such as MSN.com will be automatically converted to Outlook.com by the summer, if they don't voluntarily switch before then. All the old messages, contacts and settings in the old inboxes will be exported to Outlook.com.
Users will also be able to keep their old @hotmail.com addresses.
To welcome new users, Microsoft is financing what it believes to be the biggest marketing blitz in the history of email.
Outlook.com will be featured in ads running on primetime TV, radio stations, websites, billboards and buses. Microsoft expects to spend somewhere between $30 million to $90 million US on the Outlook campaign, which will run for at least three months.
"We are trying to push people who have gotten lazy and comfortable with an email service that may not be all that great, and help show them what email can really do for them," explained Dharmesh Mehta, Outlook.com's senior director.
By Microsoft's own admission, Hotmail had lost the competitive edge that once made it the world's largest email service. The lack of innovation left an opening for Google to exploit when it unveiled Gmail nearly nine years ago.
Gmail is now the industry leader. The latest data from research firm comScore, which doesn't include mobile traffic, shows Gmail with 306 million worldwide users through December, up 21 per cent from the previous year.
Yahoo's email ranked second with 293 million users, a two per cent decrease from the previous year, followed by Hotmail at 267 million users, a 16 per cent decline from the previous year.
The new features being introduced in Outlook include:
- The ability to send massive files, including hundreds of photos at a time, in a single email.
- Address books that automatically update new contact information that connections post on Facebook, Twitter and LinkedIn.
- About 60 per cent fewer ads than Hotmail.
Share Tools
Top News Headlines
- Tim Bosma memorial draws standing-room crowd
- The 1,000 chairs set up in a Hamilton banquet hall for the memorial of slain Hamilton man Tim Bosma are already filled, but that hasn't stopped others from filtering into the building where the husband and father celebrated his wedding three years ago. The memorial for Tim Bosma is live now from Carmen's Banquet Hall in Hamilton, Ont.
more »
- Video forensics: How easy would it be to fake a Rob Ford video?
- Two media outlets reported last week that they had seen a cellphone video of Mayor Rob Ford allegedly smoking crack, a claim that has gone global. If a video does surface, how easy would it be to determine its authenticity? CBC News asked video forensic analyst David McKay. more »
- Oklahoma residents begin to return home after deadly tornado
- Rescue workers raced to complete the search for survivors and the dead in the Oklahoma City suburb where a mammoth tornado destroyed countless homes, cleared lots down to bare red earth and claimed 24 lives, including those of nine children. more »
- Xbox One: A closer look
- The design, performance, Kinect camera, controller, requirements and limitations of Microsoft's Xbox One get a critical look. more »
- Boil water advisory in effect across Montreal
- A boil water advisory is in effect for much of Montreal, including all areas south of the Métropolitaine, from LaSalle to Pointe-aux-Trembles and including the borough of Anjou. more »
Must Watch
Latest Technology & Science News Headlines
- Video forensics: How easy would it be to fake a Rob Ford video?
- Two media outlets reported last week that they had seen a cellphone video of Mayor Rob Ford allegedly smoking crack, a claim that has gone global. If a video does surface, how easy would it be to determine its authenticity? CBC News asked video forensic analyst David McKay.
more »
- Xbox One: A closer look
- The design, performance, Kinect camera, controller, requirements and limitations of Microsoft's Xbox One get a critical look. more »
- How the weather info that storm chasers use can keep you safe
- Radar imagery and a stream of weather information are readily available to the public when severe weather bears down. more »
- What is 'Tornado Alley'?
- A tornado that generated winds as strong as 320 km/h and killed more than 20 people in Moore, Okla., on Monday fell in a geographical area of the U.S. generally known as 'Tornado Alley.' Here's a closer look at this storm-plagued region — and its counterparts in Canada. more »
- German software firm SAP plans to hire hundreds with autism
- German software firm SAP says it wants to hire hundreds of people with autism to work as programmers and testers for its products. more »
Bob McDonald's Blog
Chris Hadfield: The gravity of gravity May. 17, 2013 9:58 AM After five months of being Superman and a media superstar, Canadian astronaut Chris Hadfield is now beginning the challenging task of adapting his mortal body and brain to life back on Earth.
Quirks & Quarks
- May 18: Apps for Apes May. 21, 2013 1:43 PM Scientists at more than 2 dozen zoos around the world, including the Toronto Zoo, have been using computer tablets to stimulate our bright orange primate cousins, the orangutans. And the orangutans have been loving it.
Latest Features
- Video forensics: How easy would it be to fake a Rob Ford video?
- Standing room only for Tim Bosma memorial
- Jodi Arias asks for 'second chance' during jail interview
- Oklahoma residents begin to return home after deadly tornado
- Children's mouths allegedly taped shut at N.S. school
- Only 1 set of human remains found at Millard farm, police say
- Microsoft unveils Xbox One
- Judge scolds 'flabby, sad generation' for skipping jury duty
- Yukon couple hold record for longest marriage in country

