Samsung to use smartphone success to expand tablet presence
By Peter Nowak, CBC News
Posted: Jan 12, 2012 8:41 AM ET
Last Updated: Jan 12, 2012 2:16 PM ET
South Korean electronics giant Samsung used its presentation at the Consumer Electronics Show in Las Vegas to tout its position in the smartphone market. (Bruce Bennett/Getty Images )
Related
CES 2012
- Nokia, Microsoft the big winners at CES 2012
- Samsung to use smartphone success to expand tablet presence
- VIDEO: Samsung OLED TV
- Research In Motion to improve app strategy
- VIDEO: PlayBook 2.0 unveiled
- Voice control, Windows upgrade get raves at gadget show
- VIDEO: Google TV for Canada
- Consumer electronics: The gadgets that Canadians want
- Web-enabled TV big trend at Vegas electronics show
- ANALYSIS | Who will replace Microsoft as the CES keynote?
- YOUR NEWS | Peter Nowak answers your questions about CES 2012
- YOUR NEWS | Peter Nowak answers more of your questions about CES 2012
If the length of press conference lineups at the Consumer Electronics Show are anything to go by, Samsung is one of the hottest gadget makers going right now.
On Monday, the South Korean company had to turn away hundreds of journalists who were hoping to catch a glimpse of its latest televisions, phones, tablets and appliances, simply because there wasn’t enough space to accommodate them all.
The company used the event to claim market leadership in a number of product categories, including smartphones. Samsung Canada president James Politeski later sat down with CBC News to elaborate on the company’s present and future in this country, as well as overall trends in the electronics business.
CBC News: Can you explain how Samsung calculates its leadership position in smartphones? Some numbers give that position to Apple.
James Politeski: The number we count is units, so 300 million phones [shipped] makes that the largest quantity of phones in the world, as measured by the various reported sources of information. We are the largest in units.
Q: And is that number reflective of Canada as well?
A: Yes, in 2011 we had a dramatic increase in our business [in Canada], more than two-and-a-half times the market share from the beginning of the year to the end of the year. In the last few weeks of 2011, from our industry sources, we were No. 1.
Q: One area in which Samsung hasn’t done well is tablets. According to some estimates, Samsung’s market share in Canada is in the low single digits. What’s happening for you there?
A: Last year was our start, our first foray into them. We obviously have an opportunity to grow that business. One of the concepts we’re focused on is walk-at-working so that when we talk about our tablet, we want the sales associates [in stores] to actually demonstrate how it works, get a Gmail account set up so you can connect to Android and download a couple of apps.
With the tablets playing off the success in phones, that momentum is also going to play through because the feel and the systems are very similar. As our smartphone business continues to dramatically expand, that’s going to raise the tablet business.
Q: There’s talk that wireless carriers don’t like Apple so they’ve pushed Android phones, hence their success. But with tablets, people aren’t really buying data plans for them, so carriers aren’t pushing them. Are tablets a harder market as a result?
A: Everything we do has its elements of challenge to it, but having said that, they’re very different products. Phones are just that – they’re communications devices. They have similar features, but tablets are mostly Wi-Fi, so it’s not so much that [carriers] aren’t interested in them, but they’re fitting a different profile in the marketplace.
I don’t think it’s any harder for us, but what’s attracting success for us is not only the operating system but the quality of the products. Whether it’s the quality of the screen, the battery life, the product speaks volumes for what you can expect for it. Android is catching on globally and locally, but really it’s the product that we’re most excited about.
Q: There’s a benefit to a person getting all of their gadgets – TVs, tablets, phones and so on – from one manufacturer, but it’s obviously unrealistic to expect many people to do that. How do you draw the line between making your products work better with each other and getting them to work with those of other manufacturers?
A: We’d obviously like people to have a full assortment of Samsung products, but practically speaking, that doesn’t always happen because manufacturers are at different stages with different devices. The idea is there are some connectivity features that are seamless when it’s just Samsung products, but then there are examples where they just work within [a larger] ecosystem. So our ChatOn messaging app is an example – it’s an app that’s designed specifically for our stuff, but it’s going to work on all the other platforms as well. It’s not just about focusing on what we have, it’s about offering the consumer choice, because that’s what they want. We’re not trying to pigeonhole what the consumer has to pick. We’re saying, “You pick the best of what you want.”
Q: Here at CES, we’re seeing a lot of companies, including Samsung, applying new interfaces such as gesture and voice recognition to things like TVs. What’s behind this move?
A: What you see here is a giant next step. This is not a small innovation, it’s a major change in how you interact with your TV and how it participates in your life. We’ve talked about the connectivity between devices, but now we’re talking about connectivity between the human being and the TV. You’re going to see tremendous app and software development around this. As we unveil it here, it is new to the world, so it’s like a starter’s pistol.
Share Tools
Top News Headlines
- Canadian Pacific strikers face back-to-work legislation
- Labour Minister Lisa Raitt is prepared to end the Canadian Pacific Railway strike if necessary, after both CP and the union rejected a proposal for voluntary arbitration by the government-appointed negotiator on Sunday. Raitt says she is "extremely disappointed." more »
- Syrian regime denies role in Houla massacre
- The UN Security Council condemned the Syrian regime at an emergency meeting Sunday, holding president Bashar al-Assad's military responsible for the massacre of more than 100 people, dozens of whom were children younger than 10 years old. more »
- Ryder Hesjedal wins prestigious Giro d'Italia
- Victoria native Ryder Hesjedal has become the first Canadian to win one of the cycling world's three Grand Tour events, wrapping up the 2012 Giro d'Italia with an excellent performance in the final stage in Milan. more »
- Neighbour may have helped find missing kids in Mexico
- Two Winnipeg children who had been missing for nearly four years were found in Mexico after a man raised concerns about his neighbour, according to a private investigator. more »
Latest Technology & Science News Headlines
- South Africa, Australia to share world's largest telescope
- South Africa and Australia will jointly host the Square Kilometre Array, which promises to be the world's largest telescope, the international consortium in charge of the project said Friday. more »
- Bonavista, N.L., 'coyote' was really wolf, tests confirm
- Wolves have not been seen in Newfoundland since around 1930 and were believed to have been hunted to extinction on the island, but genetic tests have confirmed that an 82-pound animal shot on the Bonavista Peninsula in March was, in fact, a wolf. more »
- Once-rare argus butterfly thriving thanks to climate change
- Global warming is threatening the existence of many species, such as the giant polar bear, but in the case of Britain's brown argus butterfly, it took a species in trouble and made it thrive. more »
- Yahoo scraps digital magazine designed for iPad
- Yahoo has killed Livestand, a tablet magazine, just six months after its debut on the iPad. more »
Bob McDonald's Blog
Government to shut down unique fresh water research area May. 25, 2012 12:31 PM The Experimental Lakes Area research facility in Northern Ontario is being closed down after 44 years of providing invaluable data to scientists in Canada and internationally, a decision that has stunned researchers and environmental groups.
Quirks & Quarks
- May 26: Before the Lights Go Out May. 25, 2012 4:15 PM A new book, "Before the Lights Go Out: Conquering the Energy Crisis Before It Conquers Us", suggests that the unpredictable, unplanned, ad-hoc way our energy use developed in the past will shape our energy future.
Latest Features
- Seniors float above Montreal's Quartier Latin
- Accused in blast that killed Alberta mom handled her funds
- Remains found in bag on Cape Breton river ID'd
- Neighbour may have helped find missing kids in Mexico
- Quebec students and province to resume talks
- Lip-dub marriage proposal an internet hit
- Syrian regime denies role in Houla massacre
- B.C. NDP calls for unity in fighting coast guard closure
- Canadian Pacific strikers face back-to-work legislation

