MOBILE
Wireless wars mean deals for customers
Last Updated: Friday, May 14, 2010 | 2:38 PM ET
By Peter Nowak CBC News
Related
Internal Links
- Mobilicity reveals wireless plan details
- Cellphone market poised for shakeup as spectrum auction ends
- Mobilicity wireless launch approved by CRTC
- Public Mobile to launch in May
- Wind Mobile launches service
- Special Report: Disconnected
- Disconnected: Telecommunications market is global, but not in Canada
- Disconnected: Rogers, Bell, Telus: The most profitable cellphones around
With the announcement by Mobilicity that it is up and running, and Public Mobile's launch at the end of May, the wireless wars are officially on.
The pair join Wind Mobile, which opened its doors in December, as a trio of new companies to emerge from the 2008 auction of public airwaves that was designed to inject competition into the moribund Canadian wireless sector. The three carriers will have even more company in a few months when Quebec's Vidéotron begins selling phones in its home province, followed by cable company Shaw next year.
If existing subscribers haven't gone shopping for a better deal with a new or existing provider, now is the time to do it. Competition is getting fierce and prices have already begun to head south. Providers — new and existing ones — are more willing than ever to offer deals to attract new customers, and to keep the ones they have happy.
It's an unusual position for the Canadian wireless customer to be in — that of the driver's seat.
Over the past few months every major existing provider has sacked its hated system access fee, which generally ranged between $7 and $8 a month, with only Rogers still charging a regulatory recovery fee of $2.46 to $3.46. Free evenings and weekends have now become standard offerings and data prices have begun to creep downward.
The new carriers are introducing free features such as unlimited calling, long distance, caller ID and voice mail, and they're also axing activation fees and offering phones without contracts.
This is good news for consumers as network technology is beginning to converge, so handsets on one provider are increasingly compatible with others. A Mobilicity phone, for example, will generally work on Wind, as will a Bell handset on Telus's network (the phones, however, often still need to be unlocked, which generally incurs an extra fee either from the provider or a third-party electronics shop).
Existing carriers, however, still have major advantages over the newcomers. They generally have a wealth of phones to choose from versus a handful with new entrants, and customers can be reasonably sure their calls won't get dropped as the established networks are sound and battle tested.
The shopping comparison graphic above has been compiled from information on each of the carriers' websites and, in cases where data was unclear or missing, by speaking with representatives at the respective companies' stores. It is not meant to be comprehensive, as there are literally thousands of products and plans, but rather to provide a snapshot of each company's offerings. Each main network owner and their main subsidiary brand has been included.
With competition increasing, the prices and offers are more than likely to become out of date quickly. Carriers — especially established ones — are also often willing to offer unofficial discounts and credits if asked, so deals are quite fluid, even for subscribers on contracts.
All of the competition is likely to boost interest in wireless in Canada, which ranks last in the developed world in terms of how many people use mobile phones. High prices and poor service have caused productivity and innovation to lag peer nations, a fact that spurred the federal government to action in late 2007.
Despite being fought tooth and nail by existing carriers Bell, Rogers and Telus, the government reserved a portion of airwaves in the 2008 auction for new companies. The auction raised $4.2 billion for the government and netted new players such as Wind, Mobilicity, Public Mobile and Vidéotron.
Most industry analysts don't expect all of the new carriers to survive in the long run, but in the meantime consumers can reap the benefits of increased competition.
Share Tools
Top News Headlines
- Dozens of children die in Syria massacre, activists say
- More than 90 people have been killed by regime forces in a district of central Syria, activists say, and as many as half the victims may have been children. more »
- Aylmer triple stabbing leads to first-degree murder charges

- The estranged partner of a young mother who was stabbed to death along with her parents at their home in Aylmer, Que., has been charged with first-degree murder Friday. more »
- Severe storm in Quebec leaves damage in its wake
- Trees were uprooted, roofs damaged and windows shattered as severe thunderstorms, and possibly a tornado, rattled through southwestern Quebec Friday night. more »
- The risks and responsibilities of taking on Mt. Everest

- The deaths of five climbers last weekend on Mt. Everest, with more summits underway this weekend, fuels the debate about the risks and responsibilities of high altitude climbing. more »
Latest Technology & Science News Headlines
- Unloading of docked SpaceX capsule to start Saturday
- The privately bankrolled SpaceX Dragon capsule made a historic arrival at the International Space Station on Friday, and astronauts will begin unloading some of the 544 kilograms of food, water, clothing and other supplies its carrying starting Saturday.
more »
- South Africa, Australia to share world's largest telescope
- South Africa and Australia will jointly host the Square Kilometre Array, which promises to be the world's largest telescope, the international consortium in charge of the project said Friday. more »
- Bonavista, N.L., 'coyote' was really wolf, tests confirm
- Wolves have not been seen in Newfoundland since around 1930 and were believed to have been hunted to extinction on the island, but genetic tests have confirmed that an 82-pound animal shot on the Bonavista Peninsula in March was, in fact, a wolf. more »
- Once-rare argus butterfly thriving thanks to climate change
- Global warming is threatening the existence of many species, such as the giant polar bear, but in the case of Britain's brown argus butterfly, it took a species in trouble and made it thrive. more »
- Yahoo scraps digital magazine designed for iPad
- Yahoo has killed Livestand, a tablet magazine, just six months after its debut on the iPad. more »
Bob McDonald's Blog
Government to shut down unique fresh water research area May. 25, 2012 12:31 PM The Experimental Lakes Area research facility in Northern Ontario is being closed down after 44 years of providing invaluable data to scientists in Canada and internationally, a decision that has stunned researchers and environmental groups.
Quirks & Quarks
- May 26: Before the Lights Go Out May. 25, 2012 4:15 PM A new book, "Before the Lights Go Out: Conquering the Energy Crisis Before It Conquers Us", suggests that the unpredictable, unplanned, ad-hoc way our energy use developed in the past will shape our energy future.
Latest Features
- Aylmer triple stabbing leads to first-degree murder charges
- Pope's butler arrested in Vatican leaks scandal
- B.C. premier unhappy with disgraced Mountie's transfer
- Everest victim's husband says family not seeking government help
- The risks and responsibilities of taking on Mt. Everest
- Severe storm in Quebec leaves damage in its wake
- Canada ending 'Buffalo shuffle' for visas, closing consulate
- Ottawa man in hospital after lightning strike
- What a Greek euro exit could mean for Canada

