Bell can't make 'most reliable' claim: B.C. court
Last Updated: Wednesday, December 16, 2009 | 8:01 PM ET
The Canadian Press
Related
A B.C. court ruled ordered Bell Mobility to remove all advertising with its "most reliable network" claim Wednesday. (Canadian Press) Canada no longer has a "most reliable network" after a B.C court ordered Bell Mobility to remove all of its advertising containing such a claim in a decision that conjured up wireless déjà vu.
Wednesday's ruling follows a similar injunction issued last month against Rogers Communications Inc.'s own claim to be Canada's most reliable network.
Rogers launched legal action against Bell on Dec.1, claiming the Bell ads were false and misleading. The action came after Rogers lost its own battle against Telus over the most-reliable issue.
Rogers argued before a B.C. court that data suggesting Bell's network is the most reliable is misleading because it was compiled before the commercial launch of its upgraded network, said John Boynton, chief marketing officer of Rogers Wireless.
Reliability has to be built and validated over time, with many customers, Boynton said.
"Bell testing on an empty network does not constitute that," he said. "The claim is something Rogers has been building and measuring and reporting on for years and years. We have vast, vast amounts of internal and external third-party testing over many years over thousands of tests per city."
Bell spokeswoman Claire Fiset said the court did not argue with Bell's network testing that found it had the clearest reception and the fewest dropped calls but ruled that the reliability of a new network cannot be directly compared to an older network.
"With that judgment today, it means no wireless network in Canada can make a most reliable claim in Canada right now," she said. "So if we can't claim it, nobody can."
Share Tools
Top News Headlines
- Aylmer triple stabbing leads to first-degree murder charges

- The estranged partner of a young mother who was stabbed to death along with her parents at their home in Aylmer, Que., has been charged with first-degree murder Friday. more »
- Severe storm in Quebec leaves damage in its wake
- Trees were uprooted, roofs damaged and windows shattered as severe thunderstorms, and possibly a tornado, rattled through southwestern Quebec Friday night. more »
- The risks and responsibilities of taking on Mt. Everest

- The deaths of five climbers last weekend on Mt. Everest, with more summits underway this weekend, fuels the debate about the risks and responsibilities of high altitude climbing. more »
- Pope's butler arrested in Vatican leaks scandal
- The Vatican has confirmed that the Pope's butler was arrested earlier in the week in connection with an embarrassing document leaks scandal. more »
Latest Technology & Science News Headlines
- Unloading of docked SpaceX capsule to start Saturday
- The privately bankrolled SpaceX Dragon capsule made a historic arrival at the International Space Station on Friday, and astronauts will begin unloading some of the 544 kilograms of food, water, clothing and other supplies its carrying starting Saturday.
more »
- South Africa, Australia to share world's largest telescope
- South Africa and Australia will jointly host the Square Kilometre Array, which promises to be the world's largest telescope, the international consortium in charge of the project said Friday. more »
- Bonavista, N.L., 'coyote' was really wolf, tests confirm
- Wolves have not been seen in Newfoundland since around 1930 and were believed to have been hunted to extinction on the island, but genetic tests have confirmed that an 82-pound animal shot on the Bonavista Peninsula in March was, in fact, a wolf. more »
- Once-rare argus butterfly thriving thanks to climate change
- Global warming is threatening the existence of many species, such as the giant polar bear, but in the case of Britain's brown argus butterfly, it took a species in trouble and made it thrive. more »
- Yahoo scraps digital magazine designed for iPad
- Yahoo has killed Livestand, a tablet magazine, just six months after its debut on the iPad. more »
Bob McDonald's Blog
Government to shut down unique fresh water research area May. 25, 2012 12:31 PM The Experimental Lakes Area research facility in Northern Ontario is being closed down after 44 years of providing invaluable data to scientists in Canada and internationally, a decision that has stunned researchers and environmental groups.
Quirks & Quarks
- May 26: Before the Lights Go Out May. 25, 2012 4:15 PM A new book, "Before the Lights Go Out: Conquering the Energy Crisis Before It Conquers Us", suggests that the unpredictable, unplanned, ad-hoc way our energy use developed in the past will shape our energy future.
Latest Features
- Aylmer triple stabbing leads to first-degree murder charges
- B.C. premier unhappy with disgraced Mountie's transfer
- Everest victim's husband says family not seeking government help
- The risks and responsibilities of taking on Mt. Everest
- Canada ending 'Buffalo shuffle' for visas, closing consulate
- Ottawa man in hospital after lightning strike
- Calmer winds ease fire threat in northeastern Ontario
- What a Greek euro exit could mean for Canada
- Police probe Halifax homicide after shooting

