Rogers extends iPhone prices, revamps data plans
Last Updated: Friday, August 29, 2008 | 1:05 PM ET
Peter Nowak CBC News
Related
IN DEPTH: Apple iPhone
- DISCUSSION FORUM: Weigh in on the iPhone
- (Friday, July 11, 2008)
- MAP: Global iPhone iNdex price comparison
- (Thursday, July 10, 2008)
Previous news stories
- Hundreds disappointed by low iPhone stocks
- (Friday, July 11, 2008)
- Rogers iPhone 2nd most costly in the world
- (Thursday, July 10, 2008)
- Rogers caves on iPhone pricing, sort of
- (Thursday, July 10, 2008)
- Apple to Rogers on iPhone: you're on your own
- (Tuesday, July 8, 2008)
- AT&T to sell new iPhone without contract in U.S.
- (Tuesday, July 1, 2008)
- Rogers draws fire for iPhone rates
- (Wednesday, July 2, 2008)
- Canadian iPhone buyers face long lock-ins
- (Monday, June 23, 2008)
- Canada getting iPhone on July 11
- (Monday, June 9, 2008)
- Rogers's iPhone a warning to new carriers, analysts say
- (Tuesday, April 29, 2008)
Just over one per cent of 3G iPhone owners used more than one gigabyte of data in their first month, according to Rogers. (Ed Ou/Associated Press)Rogers Communications Inc. is revamping its data rate plans and extending a limited-time offer on the iPhone in order to spur sales of smartphones.
The Toronto-based company, Canada's largest cellphone provider, on Thursday said it will extend the $30-a-month data plan — which lets owners of iPhones and other smartphones download up to six gigabytes a month — until the end of September. Rogers announced the plan, which was to expire on Aug. 31, in July when it launched Apple Inc.'s 3G iPhone.
Liz Hamilton, spokesperson for Rogers, said the plan is being extended so that buyers of the BlackBerry Bold, which was released last week, can take advantage of it.
Rogers will introduce a $25-a-month data plan for the iPhone and other smartphones on Oct. 1 that will allow 500 megabytes of downloading per month, which will be bundled with a three-month promotion of unlimited usage. Another plan will allow one gigabyte of usage for $30. The plans will also be applicable to aircards, which are used to connect laptop computers to the internet over a cellphone network.
Phone customers must also take a voice plan, which start at $20, and pay a system access fee of $6.95.
The new data plans are the result of monitoring iPhone customers' usage since its launch, Hamilton said.
"We learned a lot," she said. "We were educated by customers by what they wanted and we were educated by customers by what they used."
Hamilton said just over one per cent of iPhone owners used more than one gigabyte of data in their first month, while about 95 per cent of owners used less than 500MB — findings that are consistent with tests performed by CBCNews.ca.
Rogers was heavily criticized for the initial rate plans it had announced for the iPhone ahead of the device's July 11 launch. The company first offered a basic plan that allowed only 400MB of downloading per month, but was forced to introduce the lower-priced 6GB just days ahead of release after more than 60,000 people signed an online petition in protest.
Unlike other cellphone carriers, Rogers is allowing customers to "tether" their smartphones, or connect them to a computer and use them as a modem.
The company is also rolling out a "peace of mind protection plan" on Oct. 1, which will allow customers to get a better idea of how much data they are using. Customers will get periodic free incoming text messages warning them when they cross certain usage thresholds, such as when they have downloaded 80 per cent of their monthly data allotment. Also, excess usage charges that come into effect when the customer exceeds their monthly limit will be capped at $100.
"Customers want to have some tools to give themselves predictable costs," Hamilton said. "You know those stories out there, every now and then you hear about them, that are really poor, terrible customer experiences where somebody's got a five-figure data bill because their kid went and watched movies or something where they weren't sure of the data usage, that's not going to happen."
Rogers' iPhone is still one of the most expensive iPhones overall in the world by virtue of the mandatory three-year contract customers must sign, according to CBCNews.ca's iPhone iNdex. On a monthly basis, however, the cost of Rogers' basic plan — currently about $60 US — is below the global average of $71 US.
Share Tools
Top News Headlines
- Quebec premier says Montreal mayor should resign
- Quebec Premier Pauline Marois says Montreal Mayor Michael Applebaum should step down following his arrest this morning. more »
- Canadians jailed after Dominican post-wedding fight released
- Two Canadian men imprisoned in the Dominican Republic following a post-wedding brawl last month have been released and will be returning to Canada, a family member says. more »
- Northern Gateway in Canadians' interest, Enbridge tells review board

- Canada will be vulnerable to economic disaster should the Northern Gateway pipeline be rejected, the proponent told a federal review panel Monday as the final phase of public hearings got underway. more »
- MPs weigh in on Justin Trudeau charging speaking fees
- The New Brunswick charity that asked Liberal leader Justin Trudeau to return a speaking fee eight months after he appeared at a fundraiser has sparked a debate among MPs about the propriety of accepting money for what some say MPs should do for free. more »
Must Watch
Latest Technology & Science News Headlines
- Arctic research station design incorporates Inuit knowledge
- Inuit knowledge and culture have played major roles in the design and function of the $142 million High Arctic Research Station planned for Cambridge Bay, Nunavut. more »
- Yellow robot lost off coast of Newfoundland
- Memorial University of Newfoundland wants the public to help it find a two-metre long, bright-yellow robot that's gone missing in the Atlantic Ocean. more »
- Chinese supercomputer declared world's fastest
- China has built the world's fastest supercomputer, almost twice as fast as the previous U.S. holder and underlining the country's rise as a science and technology powerhouse. more »
- Airbus, Boeing get boost at Paris Air Show
- Airbus and Boeing both won pledges for big purchases of long-haul, wide-body jets Monday, as the Paris Air Show got off to a robust if rainy start. more »
Bob McDonald's Blog
After Hadfield, who's the next Canadian in space? Jun. 13, 2013 12:01 PM Canada's singing astronaut announced his retirement this week, leaving Jeremy Hansen and David Saint-Jacques to fill his space boots. But there is no date set for when the next Canadian will fly in space.
Quirks & Quarks
- June 15: Quirks Question Roadshow from Halifax Jun. 14, 2013 3:53 PM You provided the questions, and we have the answers on our annual award-winning, brain-teasing, audience-pleasing, Google-seizing Quirks Question Roadshow - this year from Halifax.
Latest Features
- Parents of son 'brutally beaten' playing hockey want charges
- Canadians jailed after Dominican post-wedding fight released
- Toronto Mayor Rob Ford needs security, brother says
- Quebec premier says Montreal mayor should resign
- The class photo that made a father cry
- Student with bullied past, 'The Doorman,' graduates
- Teen killed at mill near Vernon identified
- Northern Gateway in Canadians' interest, Enbridge tells review board
- Sick Regina boy who made waves around the world dies

