Cellphone user shocked by charges of $85K
Bell Mobility to adjust bill in 'measure of goodwill'
Last Updated: Wednesday, December 12, 2007 | 1:13 PM ET
CBC News
Related
Internal Links
A Calgary man is disputing a cellphone bill of nearly $85,000, claiming the phone company failed to tell him using his phone to surf the internet would cost so much.
The Motorola Krzr model Piotr Staniaszek bought from Bell Mobility allows him to use the phone to connect with his computer; downloading data to the computer resulted in the shocking charges.
"I didn't know what to think. I thought there was probably a mistake," the 22-year-old oil-field worker said of the extraordinary total.
A spokesman for Bell said the company will adjust Staniaszek's bill in "a measure of goodwill." But he will still owe Bell more than $5,000.
A bill that large is extremely rare, spokesman Jacques Bouchard said.
"What happened is that the client used the cellphone as a modem linking it directly to the computer and downloading huge files, ... high-res movies for instance."
Staniaszek said he pays $10 a month for unlimited mobile browsing on his cellphone. "So I figured that was the same thing, but I guess not."
After speaking to Bell about November charges of $65,000, Staniaszek said he was informed his bill had increased to nearly $85,000 after more downloading in December.
Staniaszek said the company should have alerted him to the soaring tally. He normally pays about $150 a month for his phone.
"The thing is, they've cut my phone off for being like $100 over. Here, I'm $85,000 over and nobody bothered to give me a call and tell me what was going on.
"I told them I wasn't aware that I would be charged for hooking up my phone to the computer. I'm going to try and fight it, because I didn't know about the extra charges. Nobody explained any of this to me."
Bouchard said Bell cannot monitor the activities of every one of its customers.
Share Tools
Top News Headlines
- Canadian woman continues tweeting her way to the top of Everest
- Sandra Leduc is taking a second run at Mount Everest's summit after a deadly storm forced her back down the mountain and killed four others on Sunday. The Canadian lawyer and government worker is tweeting her progress along the way. more »
- Employment Insurance review boards to be scrapped
- The federal government is scrapping two review boards used by people appealing decisions made about their employment insurance. more »
- Teens share bullying tales in confession booth
- Raw stories about bullying emerged when a video booth was set up inside a Quebec high school. more »
- Canada ending 'Buffalo shuffle' for visas, closing consulate
- The federal government is shutting the Canadian consulate in Buffalo less than two years after costly renovations, while dropping a requirement for visas to be renewed outside the country, CBC News has learned. more »
Latest Technology & Science News Headlines
- SpaceX capsule docked at International Space Station
- The privately bankrolled unmanned SpaceX Dragon capsule has been securely bolted to the Harmony module of the International Space Station. . more »
- Bonavista, N.L., 'coyote' was really wolf, tests confirm
- Wolves have not been seen in Newfoundland since around 1930 and were believed to have been hunted to extinction on the island, but genetic tests have confirmed that an 82-pound animal shot on the Bonavista Peninsula in March was, in fact, a wolf. more »
- Once-rare argus butterfly thriving thanks to climate change
- Global warming is threatening the existence of many species, such as the giant polar bear, but in the case of Britain's brown argus butterfly, it took a species in trouble and made it thrive. more »
- How curry spice helps the immune system kill bacteria
- A spice used in curry dishes helps to prevent infection and now scientists think they've got a lead on how. more »
Bob McDonald's Blog
Government to shut down unique fresh water research area May. 25, 2012 12:31 PM The Experimental Lakes Area research facility in Northern Ontario is being closed down after 44 years of providing invaluable data to scientists in Canada and internationally, a decision that has stunned researchers and environmental groups.
Quirks & Quarks
- May 26: Before the Lights Go Out May. 25, 2012 3:58 PM A new book, "Before the Lights Go Out: Conquering the Energy Crisis Before It Conquers Us", suggests that the unpredictable, unplanned, ad-hoc way our energy use developed in the past will shape our energy future.
Latest Features
- Aylmer triple stabbing leads to first-degree murder charges
- Everest victim's family asks for government help
- Reclaiming the dead on Mt. Everest
- Employment Insurance review boards to be scrapped
- Teens share bullying tales in confession booth
- Canada ending 'Buffalo shuffle' for visas, closing consulate
- Conservatives move again to have robocalls suits tossed
- Workers' EI history to affect claim under new rules
- Double-lung recipient dances on Ellen show

