Related
Internal Links
External Links
(Note: CBC does not endorse and is not responsible for the content of external sites - links will open in new window)
Japan's trade ministry on Thursday ordered Sony Corp. and Dell Inc. to investigate the trouble involving Sony batteries that caused Dell to recall 4.1 million laptop power packs last week because they were at risk of catching fire.
The batteries in question, made by Sony Corp., are in notebooks shipped between April 1, 2004, and July 18 of this year. The company said in a statement that the recall would affect approximately 95,000 battery packs sold to customers in Canada.
"In rare cases, a short-circuit could cause the battery to overheat, causing a risk of smoke and [or] fire," said Ira Williams, a Dell spokesman. "It happens in rare cases, but we opted to take this broad action immediately."
The ministry said Sony and Dell must report on their findings and say how they will prevent future problems by the end of August, or face a fine under Japan's consumer safety laws.
Lithium-ion batteries manufactured by Sony for Dell laptops imported to Japan overheated and caught fire in at least two separate instances in October and June, the Ministry of Economy, Trade and Industry said in a statement. No one was injured in those incidents, but the fires destroyed the machines, according to ministry official Atsuo Hirai.
The ministry also pointed to problems with battery cells supplied by Sony for Dell computers in other countries, and told the companies to investigate the safety of Dell models Latitude, Inspiron and Precision imported to Japan from April 2005.
The ministry also instructed other Japanese electronic makers to check the safety of their laptop batteries.
Battery packs contain cells of rolled up metal strips. Sony has said that during production, crimping the rolls left tiny shards of metal loose in the cells, and some of those shards can cause batteries to short-circuit.
Dell has already recalled batteries from affected models in Japan. Batteries powering Sony's Vaio laptops don't have the same problems, according to the Tokyo-based manufacturer.
The battery problems, which resulted in the largest recall of electronics-related products in U.S. history, have come as embarrassing news for Round Rock, Texas-based Dell, the world's largest PC maker, and for Sony, which has been trying to overhaul its electronics operations amid a slump in profits.
The recalled batteries were sold with the following Dell notebook computers: Dell Latitude D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; and Dell Precision M20, M60, M70 and M90 mobile workstations; and XPS, XPS Gen2, XPS M170 and XPS M1710.
Customers are advised to contact Dell immediately to determine if their notebook computer battery is part of this recall, at 1-866-342-0011 or on the web.
Customers may continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
Corrections and Clarifications
- Dell did not recall 4.1 million laptop computers, as originally reported in the lead. The company recalled more than four million laptop batteries. Jan. 15, 2007|2:25 p.m. ET
Share Tools
Top News Headlines
- Senior Pakistani politician shot dead
- Gunmen in Pakistan have killed a senior member of Imran Khan's Movement for Justice (PTI) party outside her home in Karachi. more »
- Rescue attempt over for New Brunswick fishermen
- The rescue attempt for two missing fishermen has been called off in New Brunswick, hours after one body was found. more »
- Car drives into crowd at Virginia parade
- About 50 to 60 people were injured after a driver described by witnesses as an elderly man drove his car into a group of hikers marching in a parade in a small Virginia mountain town. more »
- Spectator killed at Edmonton Jeep event
- A 20-year-old woman died Saturday during an event for Jeep enthusiasts held in a parking lot just west of downtown Edmonton. more »
Must Watch
Latest Technology & Science News Headlines
- High Arctic research station saved by new funding
- Canada's northernmost research lab won't have to shut down after all and will be able to resume year-round operations, with the help of a new grant from the federal government. more »
- 2 earthquakes felt in Ontario and Quebec
- Two earthquakes near the Ontario-Quebec border could be felt across both provinces this morning. more »
- Chris Hadfield's translator: Q&A with Canadian astronaut Jeremy Hansen
- While Chris Hadfield was returning from the International Space Station on Monday night, another Canadian astronaut was offering his own unique play-by-play of the action as the Soyuz capsule plunged to Earth. more »
- Why some Canadians want to die on Mars
- More than 80,000 people have applied for a Dutch non-profit organization's proposed one-way trip to Mars. Anna Maria Tremonti, host of The Current, spoke to four Canadians — two Mars one applicants, a member of the Mars One team, and astronaut Julie Payette — about whether it's a good idea. more »
Bob McDonald's Blog
Chris Hadfield: The gravity of gravity May. 17, 2013 9:58 AM After five months of being Superman and a media superstar, Canadian astronaut Chris Hadfield is now beginning the challenging task of adapting his mortal body and brain to life back on Earth.
Quirks & Quarks
- May 18: Apps for Apes May. 17, 2013 4:26 PM Scientists at more than 2 dozen zoos around the world, including the Toronto Zoo, have been using computer tablets to stimulate our bright orange primate cousins, the orangutans. And the orangutans have been loving it.
Latest Features
- Spectator killed at Edmonton Jeep event
- Car drives into crowd at Virginia parade
- Rescue attempt over for New Brunswick fishermen
- Toronto Mayor Rob Ford cancels weekly radio show
- Winning ticket sold in Florida for $590M Powerball jackpot
- Email is proof Senate greenlit expenses, Brazeau says
- Senior Pakistani politician shot dead
- Astronaut Chris Hadfield adjusts to 'earthling' life
- Harper chief of staff resigns amid Senate expense scandal

