Expertise main factor in choosing hair salon
Last Updated: Tuesday, April 27, 2010 | 1:33 PM ET
CBC News
A survey finds customers are attracted to a salon mainly by the quality of a hairstylist. A survey of more than 5,000 consumers shows the expertise of a stylist is the primary draw when choosing a hair salon.
The survey conducted last month by the Market Force Network found 64 per cent of those asked cited the quality of the stylist as the top factor in choosing a salon followed by value, relationship with the stylist and location of the salon.
Seventy per cent said they prefer a local salon, driven in large measure by having a relationship with a stylist.
Of large chains, Aveda salons were the favourite of more affluent customers.
Great Clips and Supercuts were tied for first among young couples and families.
But while customer loyalty is strong in the salon sector, many clients are willing to experiment.
Twenty per cent said they had tried a new salon in the past six months, with a quarter citing the advice of friends for making a change.
A third of those surveyed report going to a salon at least every six weeks, while another third go only four times per year.
One-quarter of those surveyed said they spent more than $75 on a cut or style.
Share Tools
Top News Headlines
- Online surveillance critics accused of supporting child porn
- A bill giving law enforcement new powers to access Canadians' electronic communications is expected to be introduced today, and Canada's public safety minister says the bill's critics are aligning themselves with child pornographers.
more »
- Raitt offers new mediator in Air Canada dispute
- Federal Labour Minister Lisa Raitt is again intervening in a labour dispute at Air Canada, initiating a six-month mediation process after telling pilots and the company that any work stoppage would be contrary to the interests of Canadians. more »
- Whitney Houston's body now at N.J. funeral home
- Whitney Houston's body has been flown from Los Angeles to New Jersey, where her family is making arrangements for a funeral at the end of the week. more »
- Valentine's Day means big bucks
- For some, it may be a day for romance. But for many retailers, February 14 means big business. Here's a look at some numbers behind Cupid's day. more »
- 12 Flag Day stories of patriotism
- Ahead of tomorrow's Flag Day celebrations, our readers shared some of their proudest Canadian moments. Here are some of the best. more »
- HMCS Corner Brook collision damage extensive
- Whitney Houston's body now at N.J. funeral home
- Online surveillance critics accused of supporting child porn
- Mandatory gun sentence struck down by Ontario judge
- Stanley Cup rioter seen in brick attack on cop
- Whitney Houston estate value set to soar
- Man pleads guilty to murder of stepdaughter, 17
- Mooning Queen proves costly for Australian man
- Teen's Facebook post prompts dad to shoot computer
