Quebec woman with disability wants travel companion to fly for free
Last Updated: Wednesday, September 10, 2008 | 5:29 PM ET
CBC News
Related
Internal Links
- Your Vote: Should airlines cover the cost of a travel companion for a person with a disability?
- VIDEO: Quebec woman with disability wants travel companion to fly for free [Runs: 1:58]
- Court of Appeal rejects airlines' challenge to one-person, one-fare policy
- Ruling lets severely disabled off hook for cost of extra seats
External Links
(Note: CBC does not endorse and is not responsible for the content of external sites - links will open in new window)
A Montreal woman who uses a wheelchair and needs a travel companion to fly says she's upset two major Canadian airlines are fighting a court decision that would allow her assistant to board for free.
Natalie Cinman, 25, has a genetic brittle-bone disease and must be accompanied by an assistant when she flies because she needs assistance to settle into her seat and travel comfortably.
Her travel companion may have to pay for a seat if Air Canada and West Jet are successful in fighting a Federal Appeals Court decision in May that upheld a ruling from the Canadian Transportation Agency requiring airlines to provide "one person, one fare" for people with disabilities. Airlines were given one year to comply with the ruling.
Both airlines filed a request with the Supreme Court of Canada in August to appeal the federal decision and agency ruling, which applies to passengers required to travel with an attendant because they are functionally disabled, or obese and need two seats.
Cinman, who flies frequently for work, said the airlines are being unreasonable.
"I can understand why any business wouldn't want to offer a free seat to a customer, but they have to understand that the person coming along with the disabled person isn't just coming along for the free ride," she told CBC News this week.
"They have a job to do, and that's to take care of the person they're travelling with. This person relies on them."
Cinman is concerned about the onus being placed on flight attendants who already have work to do on board. "I don't think the flight attendants are able, or want to be liable, to be taking care of disabled persons," she said.
There's also a matter of trust, Cinman said.
"I prefer it be somebody I know, nor do I think the flight attendant is trained or who wants to be liable to start picking up people, lifting people with special needs."
There is no doubt some people need to travel with a companion, but it's unclear whether airlines should bear the additional cost, said Karl Moore, an aviation industry analyst and professor at the Desautels faculty of management at McGill University.
"I would understand, it's going to cost them some profitability, [but] the question is how many people would it apply to?" he asked.
"If someone is going to require that someone else has to travel with them … I think there is a responsibility that someone other than the airline [pays], and if it's someone that's poor, perhaps the government [has a role to play].
"But I don't think it's a fair burden on the airlines to give a free seat to someone else," he said.
The Supreme Court of Canada will hear Air Canada and West Jet's appeal in 2009.
Corrections and Clarifications
- Karl Moore is a professor at the Desautels faculty of management at McGill University, not Concordia University as originally reported. Sept. 12, 2008 | 5:01 p.m. ET
Share Tools
Top News Headlines
- Outrage grows over Syria killings
- The deaths in Syria of over 90 people, including at least 32 children, has sparked international outrage and raised fears that the international peace plan is in tatters. more »
- Montreal protesters march in peaceful defiance
- The clanging of pots and pans sounded throughout Montreal's downtown core Saturday night and into early Sunday morning, as thousands of protesters marched on in peaceful — but loud — defiance of Bill 78. more »
- Quebec tornadoes cause millions in damage
- Environment Canada confirms that two tornadoes — one of which was classed as a moderate F-1 packing winds of up to 150 km/h — touched down near Montreal Friday night, causing millions of dollars in damage. more »
- Teen struck by lightning in Ottawa dies
- The victim of a Friday lightning strike during a storm in east Ottawa has died, CBC News has learned. more »
- Teen struck by lightning in Ottawa dies
- Missing Winnipeg children found in Mexico
- Quebec tornadoes cause millions in damage
- Montreal protesters march in peaceful defiance
- Woman's remains found in hockey bag on Cape Breton river
- Outrage grows over Syria killings
- Pope's butler arrested in Vatican leaks scandal
- Everest team unable to bring down Toronto woman's body
- WWE apologizes to Brazil over Canadian's flag stomp
