Bureaucrats monitor online forums
Last Updated: Sunday, May 23, 2010 | 10:43 AM ET
The Canadian Press
The next time you post an opinion in an online forum or a Facebook group message board, don't be surprised if you get a rebuttal from a federal employee.
The government is looking for ways to monitor online chatter about political issues and correct what it perceives as misinformation.
The move started recently with a pilot project on the East Coast seal hunt. A Toronto-based company called Social Media Group has been hired to help counter some information put forward by the anti-sealing movement.
The Department of Foreign Affairs and International Trade has paid the firm $75,000 "to monitor social activity and help identify … areas where misinformation is being presented and repeated as fact," Simone MacAndrew, a department spokesperson, said in an email.
Employees trained in online posting for seal hunt topics
The firm alerts the government to questionable online comments and then employees in Foreign Affairs or the Department of Fisheries and Oceans, who have recently been trained in online posting, point the authors to information the government considers more accurate.
It appears to be just the beginning.
The seal hunt pilot project was set up in part "to establish foundations and recommendations for future programs and campaigns to use social media as another way to listen to, inform and engage with Canadians," MacAndrew added.
For some, the move to online monitoring was to be expected.
"I think we're seeing the government recognize that millions of Canadians are actively participating online in social networks," said Michael Geist, a law professor at the University of Ottawa who specializes in internet law.
"We've had Facebook groups in Canada that have grown to the tens of thousands or hundreds of thousands of people, and they've clearly had a direct impact on public policy."
Geist himself launched such a Facebook group in 2007. He managed to get more than 84,000 members to help denounce a proposed copyright law that critics said would have restricted the way in which people use, copy or share books, movies and music they purchase.
The bill was eventually put up for public consultations and is expected to be reintroduced in Parliament in the coming days. It remains to be seen, however, whether the online group managed to convince the government to alter the bill.
The commercial seal hunt might be an ideal test case for government involvement in online debate. The issue has polarized Canadians.
Opponents call the hunt cruel and needless and say seals are sometimes skinned alive or killed as whitecoated newborns. Supporters point out that regulations governing the hunt forbid both tactics and the hunt is heavily monitored. They accuse opponents of spreading lies by having celebrities such as Paul McCartney pose with whitecoat seals, pleading for their protection.
Some groups are wary of government employees being paid to post comments.
"I would certainly hope they would be up front about who they are," said Sheryl Fink, a senior researcher with the International Fund for Animal Welfare, a group which has long opposed the seal hunt.
"I think it does [help] if it's a link to an actual study. If it's a link to a press release that's got inaccurate information, that's not helping at all. It's, I guess, the distinction between the communications side of the government departments … and the actual science or data."
Share Tools
Orders of the Day - Whither the F-35 inquiry at Public Accounts? by Kady O'Malley May. 31, 2012 9:11 AM Public Accounts committee meets behind closed doors to debate fate of procurement investigation
Top News Headlines
- Oda's staff silent on travel expense changes
- International Cooperation Minister Bev Oda's office is refusing to explain why travel expenses required to be posted on her website have been amended from their original amounts or to answer whether she's paid taxpayers back for any inappropriate expenses. more »
- Quebec students want 'clear' answer to latest offer
- Leaders of Quebec's student associations say they've handed the government a new offer to end the province's months-long crisis over higher education and hope to hear a 'clear' answer on Thursday. more »
- Creating undetectable computer virus 'surprisingly simple'
- Since the Flame computer virus was discovered earlier this week, much attention has been focused on its sophistication. But online security experts say the fact that it went unnoticed for two to five years highlights another problem: the poor state of virus detection. more »
- RIM has make-or-break summer ahead, analysts say
- Canadian technology giant Research In Motion faces a crucial test in the months ahead, telecom and industry observers say, as the company works to bring new devices to market while weathering a slowdown in sales. more »
Latest Politics News Headlines
- Oda's staff silent on travel expense changes
- International Cooperation Minister Bev Oda's office is refusing to explain why travel expenses required to be posted on her website have been amended from their original amounts or to answer whether she's paid taxpayers back for any inappropriate expenses. more »
- NDP Leader Tom Mulcair to visit Alberta oilsands
- Federal NDP Leader Tom Mulcair is getting his first look at the Alberta oilsands on Thursday. more »
- Dogs out-fetch high-tech tools in prison war on drugs
- The Conservative government has spent millions of dollars on sophisticated technology to enforce its "zero tolerance" policy on drugs in federal prisons, but new tools have detected only a small fraction of the narcotics, pills and alcohol seized behind bars, records show. more »
- Mexico wants to increase temporary workers in Canada
- Mexico wants to increase its foreign workforce in Canada, despite the Conservative government's new employment insurance rules that aim to fill vacant jobs with unemployed Canadians instead. more »
- Harper announces hunting and angling panel
- Speaking at the inaugural National Fish and Wildlife Conservation Congress in Ottawa, Prime Minister Stephen Harper announces creation of a hunting and angling advisory panel. more »
The National
The House
- Qc students open the door to compromise May. 30, 2012 4:18 PM This week on The House, Evan Solomon explores the ongoing student protests in Quebec. The conflict that began as a disagreement between certain student associations and the provincial government over tuition hikes seems to have morphed into something larger. Evan talks to Leo Bureau-Blouin, the president of Quebec's College Student Federation, about the ongoing dispute. Then, Quebec's Finance Minister Raymond Bachand talks about what it will take to resolve the conflict, and if an election is the only solution.
- Body parts suspect the focus of international manhunt
- Body parts suspect may have filmed killing
- Who is Luka Rocco Magnotta?
- How an 11-year-old survived Houla massacre
- Donald Trump insists Obama was born in Kenya
- Photos show where abducted Winnipeg kids were kept
- RCMP kill double-homicide suspect in B.C.
- Troubled Air Canada plane dumped tonnes of fuel
- Oda's staff silent on travel expense changes


