Usage-based billing: Have you ever been overcharged by your internet service provider?
- February 9, 2011 3:06 PM |
- By POV
A screenshot from Bell's customer site taken Wednesday shows a message indicating the company's internet usage tracker may not be accurate. (Bell)
By CBC News
Bell's internet usage tracker may overstate the amount of bandwidth its customers use, the company acknowledged this week on the website where people log in to view their usage data.
Most customers are billed based on their usage.
Bell has "identified an issue that may cause internet usage shown on this site to be overstated in some cases," the company said in the message posted to the website on Wednesday.
"In order to ensure we provide reliable information to all our clients, the usage tracker will be unavailable while we resolve the issue. We apologize for the inconvenience."
Do you follow an internet usage tracker? Have you ever been overcharged by your service provider? Tell us in the comments below.
(This survey is not scientific. It is based on readers' responses.)Categories
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