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Telecom complaints: Bell Canada ranks the highest
- October 29, 2010 12:40 PM |
- By POV
By CBC News
Bell Canada had more than double the number of customer complaints than rival Telus last year, according to the Commissioner for Complaints for Telecommunications Services.
Bell racked up 1,428 complaints compared to 657 for Telus and 540 for Rogers.
The commissioner received a total of 3,747 complaints. That's about 500 more than were filed in 2008-09.
The complaints commission was set up in 2007 to resolve complaints about deregulated local and long- distance phone service, as well as wireless and internet access.
Wireless accounted for more than half of the complaints.
Have you had a Bell Canada complaint? How did you deal with it?
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