Windsor Regional Hospital CEO David Musyj goes to great lengths to find out what’s happening at his Ontario hospital.
A lawyer-turned-hospital administrator, Musyj can often be found in scrubs, working different jobs to learn about problems facing his staff.
Watch the fifth estate's special Rate My Hospital report Sunday at 11:30 a.m. local time on CBC-TV and 7 p.m. ET on CBC News Network.
Though not quite undercover, he's had moments where a patient didn’t realize he was, in fact, the CEO, Musyj told CBC's the fifth estate in an interview for Rate My Hospital, a special investigative report on Canadian hospitals.
It’s not just a shtick. Musyj believes the more he learns about his hospital, the better it will be. And the more Musyj learns about his hospital, the more he shares.
"I'm accountable to this community," Musyj said. "It’s their facility, it’s their health care. I want them to know what's going on."
The Windsor Regional Hospital was one of only a quarter of acute-care hospitals — 132 out of more than 600 — across the country that filled out a survey sent to them by the fifth estate for its Rate My Hospital investigation. The survey asked about quality of care and patient safety initiatives.
Musyj said he doesn't understand why hospital CEOs refused to send the information to the public broadcaster.
"I know the people that pay my salary want this data available," Musyj said. "As a result it should be in place. End of discussion."
Watch the fifth estate's special Rate My Hospital report Sunday at 11:30 a.m. local on CBC-TV and 7 p.m. ET on CBC News Network.