Transit Windsor officials admit a smartphone app that would let its passengers know the precise arrival time of buses would come in handy right about now.
The city received more than 32 cm of snow on the first two days of January, delaying buses.
“They’re going slow,” Transit Windsor director of corporate services Tony Houad said of buses. “We have challenges like anyone else on the street. When you have slippery conditions it’s going to affect the arrival time. We’re trying to maintain our regular route schedule.”
Riders have no way to check on the status of a bus. There is no cellphone app and no phone number to call.
“On these cold days and winter months they [would be] able to identify when the next bus is coming. The last thing you want to do is wait 10 or 15 minutes at a bus stop,” Houad said.
The plan is to have an app that works on both smartphones and desktop computers. Houad called such an app “huge.”
“That would be a great help, so you don’t have to stand and wait,” rider Sheila Urquart said. “There are times you’ve missed it.”
A new app likely wouldn’t be operational until 2015.
“We’re hoping to have a vendor selector by the middle or end of the year,” Houad said.