Veterans in Windsor no longer face a two hour journey to voice their concerns and access services.

After three years, a new Veterans Affairs office officially opened Friday to meet the needs of about 2,700 men and women who served as soldiers.

The federal government has hired 15 people to work at the office.

"This is part of our commitment to Canadians, and we stand by this promise," wrote Minister of Veterans Affairs; Kent Hehr, in a statement. "Our government continues to support Canada's veterans."

Bob Kelly he spent many hours driving the 401 to bring other veterans to London while they waited for the office in Windsor to open.

It was "pretty rough," he said. "Now veterans don't need to travel so far."

Kelly raised concerns about the limited parking near and stairs needed to get to the new office that could act as barriers to veterans with mobility issues.

Government promises to listen to vets

Parliamentary Secretary Sherry Romanado was on hand for the opening said any issues that might arise will be dealt with.

"We need to listen, we need to see what the issues are and work together so we can address them and do right by our veterans," she said.

"It's a good day for veterans and their families in Windsor," she added.

Veterans and attendees at the event held an impromptu moment of silence in honour of the veterans who couldn't be there, including Larry Costello, who fought during World War II and for the office to re-open.

"We are here for our veterans and our military families, who don't have the strength to be here and suffer in silence," said service officer Greg Brownlie.