The public is getting a chance to tell Toronto’s Pearson International Airport exactly what they think about the disruptive, weather-related shutdown that occurred there earlier this month.
The Pearson website says it will be releasing information to the public in the weeks ahead about how the airport copes with extreme weather “and what happened specifically during the January 6-7 ground stop.”
Hundreds of flights were cancelled amid a major cold snap. Thousands of passengers ended up stranded.
And while the Greater Toronto Airports Authority officials have apologized for what happened, they are also reviewing the situation that unfolded.
As part of that process, Pearson is inviting the public to share their thoughts.
An online form allows respondents to specify whether they are airport employees or travellers who were directly affected by what happened. Members of the general public, however, are also welcome to share their opinions with Pearson.