An internet scam targeting Shaw e-mail users has shown up in Thunder Bay.
Recently a local Shaw customer reported she received an e-mail message that claimed to be from Shaw.ca, asking her to enter her username and password.
But Shaw vice-president Ron McKenzie said the message is a scam "phishing" for people's personal information.
McKenzie noted there are common signs, like typos, that show an e-mail is not legitimate.
"Anytime a customer sees something that … looks unprofessional or it's asking you for information, contact the company," he said.
"Never give out any personal information on these types of exercises."
Shaw would never ask customers to send personal password information in an e-mail, McKenzie added.
He said four or five different scams target Shaw e-mail customers every week and that people who receive a phishing e-mail can notify the company through Shaw's website.