A major Canadian company with stores in Sudbury is warning its customers about a phone scam.
People have been receiving calls from an automated caller, claiming to be from Shoppers Drug Mart, and they’re told they have won a free vacation.
If the caller agrees, they are put through to an agent who asks for a credit card number.
Many people in Sudbury and across the country have been receiving the calls, but a spokesperson with Shoppers says the company has nothing to do with it.
"We would never ask for your credit card information over the phone," Lana Gogas said.
"We have contacted the RCMP, so they are currently involved right now and they’re looking into stopping this."
Gogas says the company is taking steps to let customers know about the calls.
"When we caught wind of … customers being called by this automated phone system, we immediately sent out communication to our stores," she explained.
"We posted information on our Facebook page, along with our Twitter feed to communicate to our customers that Shoppers Drug Mart does not currently have a vacation contest."
Signs have been posted in stores in Sudbury at the checkouts.
At the Canadian Anti-Fraud Centre in North Bay, a senior call taker and supervisor said it’s not just the Shoppers Drug Mart company name being used.
Daniel Williams says other major companies, including Air Canada and Costco, have also had their names used in this particular scam.
However, it doesn’t appear there has been a security breach of any company, more a scam involving sequential dialing, Williams said.
"So you’ll be getting calls on your home phone, your cell phone, internal work lines," he said.
"Everyone in the office here has received the call at home themselves."
So far, Williams said the centre has logged 28 complaints from people in northeastern Ontario who have received the call.
"What we’d be seeing would just be the faintest tip of the iceberg," he said.
"You know, one to five per cent of people end up reporting schemes where they’ve actually lost money."
Those who receive the calls are asked to contact the Anti-Fraud Centre.