Cell phones keep Saskatchewan 9-1-1 operators busy
RCMP call centre reports volume up over five years
Emergency operators at the RCMP call centre say the phones are ringing now more than ever.
The reason — cell phones.
"Everybody nowadays has a cell phone," said Angela Prettyshield, an RCMP 9-1-1 operator. "Everybody from the six-year-old kid to the 80-year-old person,"
"Everybody has a cellphone, so that's increased our workload."
Prettyshield has worked as an operator for the past 17 years and said there's been a marked increase in calls over the past five years.
Operators are also seeing a number of calls about harassment through text messages and social media sites like Facebook.