Tactile strips that are meant to help visually impaired people navigate Regina's new downtown plaza are not working as well as planned for some.
The City of Regina installed the metal markers two weeks ago, at a cost of $40,000, to mark a path through the plaza for those who walk with a cane or seeing-eye dog.
The strips are supposed to help visually impaired people move safely through the wide open space that pedestrians share with vehicles.
Ron Filleul, who has been blind for about 25 years, tried walking through the north end of the plaza with his white cane recently.
But he quickly veered off course, eventually moving into a lane designated for vehicles.
Filleul said he struggled to hear and feel the difference between the metal tactile strips and the plaza's rough paving stones.
"This was a very frustrating experience for me," Filleul told CBC News.
"To say I'm satisfied, I can't say that … because it ain't working."
Filleul, who has helped fight to make the plaza more accessible, said he is encouraged to see the city doing something, but he added that it's not enough.
Kelly Wyatt, who oversees the plaza for the city, said the tactile strips are a first step and officials are willing to work with Filleul and others.
"If it's not going to work in the way that they navigate with their canes, we're going to have to look at some other alternatives," Wyatt said.
Filleul said he hopes for improvements in the spring.