Veterans on P.E.I. are wondering what services will be available at an access centre that will replace Charlottetown's district Veterans Affairs office next year.

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Bill Henry has already received dozens of phone calls and emails from veterans wondering how the access centre will work. (CBC)

Last August the Department of Veterans Affairs said it would close eight district office across the country, including the one in Charlottetown. District offices provide direct assistance to veterans. At that time veterans were worried about how the closures would affect the level and speed of service.

Last week Veterans Affairs announced an access centre would be opening in Charlottetown.

Bill Henry, a retired commanding officer from Charlottetown and a member of the Island Veterans Group, rallied veterans to protest against the closing of the district office. He sees the access announcement as an improvement, but he still has many questions.

"We were faced with the fact that we were going to have nothing. We now have at least an access point," said Henry.

"However, it has not defined what we're going to be able to do at that access point or what services will be available, whether there'll be an access point that we go into or an access point that comes out to us. So it's with mixed feelings, positive mixed feelings, but there has to be more than that."

Henry has already received almost 50 phone calls and more than a 100 emails from Island veterans who have questions about this access centre. He says a group is meeting Monday in Charlottetown to discuss the issue.

For mobile device users: Will a new access centre on P.E.I. adequately serve veterans here?