Art After Dark warns customers to check statements after credit card hack
Customers who bought Art After Dark event tickets between Jan. 21 and Feb. 14 may have been impacted
Art After Dark is asking clients to double check their credit card statements after several customers noticed bogus charges.
Len Currie, the co-owner of Art After Dark, which organizes painting events across the Island, said the issue was brought to their attention last week.
Currie said he's received about 20 complaints so far and that all of the affected customers bought their tickets online using the company's online ticketing service, Yapsody.
Currie said it appears Yapsody was hacked and a number of credit card numbers were stolen and used fraudulently.
'Minor cyber attack'
"We trusted our sites when they told us they were secure. We hope this is an eye-opener to anyone on P.E.I. trying to start a business that these things do happen, and that we love that most of the people on P.E.I. will stand by us and continue to support local," said co-owner Len Currie in a statement.
A spokesperson for Yapsody said an investigation revealed Yapsody was the victim of a "minor cyber attack" but couldn't confirm which transactions were affected.
However, all of the affected transactions took place between Jan. 21 and Feb. 14 of this year.
"We certainly want to apologize to our customers, and have been in contact with them, welcoming their feedback and offering our help where possible," Yapsody said in a statement.
"Our team has employed additional security measures and thankfully have not received any more reports of similar incidences. We do not take these matters lightly and are committed to protecting the privacy of our customers' data. We are confident that the situation has been remedied, but continue to monitor the situation closely."
Art After Dark has since launched its own website with a new way to order tickets.
Neither the Charlottetown Police Services or the RCMP have received reports of fraud or unauthorized credit card use related to Art After Dark.