Should restaurants pay for customer accidents?

You spill a glass of wine at a restaurant by accident. The server offers to get you another, and you agree. Should both glasses of wine show up on your bill?
Let's say you spill a glass of wine at a restaurant. Do you think the restaurant should cover the cost of a replacement glass? (The Associated Press)

My editor was recently out with some girlfriends to relax for a day and accidentally spilled her glass of wine.

It happened when the server came to drop off some food, and because the tables were small, my editor decided to help the server out by making room for the plates.

That's when she spilled the wine. She says she'd only had half of the glass, that it was her first glass of the day, and that she was certainly not drunk.

The server kindly offered to get her another glass and my editor said yes. But at the end of the day, she noticed the server charged her for the glass she spilled as well as the replacement glass of wine.


Is that fair? Should restaurants take care of that kind of thing themselves, or should restaurants not be expected to pay for the mistakes of others?

Click on the Soundcloud link below to hear the thoughts of people I spoke to on one of my walks home. One woman told me she once dropped an entire bottle of wine at the door of a convenience store she'd just bought it from, but you'll have to listen to find out what happened.

On Twitter, as on the street, most people said restaurants should pay for small accidents like that. But not everyone thought so.

On mobile? Listen to Kristy's streeters here.

On mobile? Check out what people had to say on Twitter here.

About the Author

Kristy Nease


CBC Ottawa journalist Kristy Nease specializes in court reporting and police matters. Have an investigative lead? Send an email to kristy.nease@cbc.ca.


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