"It's not uplifting. It's nothing that people want to go toward. It's not vibrant, it's not alive, it's just a dead zone," said Janine Adamyk, who runs a bridal gown shop across the street.
"We've got an eyesore right in the middle of our neighbourhood that has been there for years and doesn't look like it's going to be improving any," said resident Jay Illingworth, who has complained to the city and his MPP.
Councillor plans to step up bylaw enforcement
But Capital Ward Coun. David Chernushenko said as long as property owners protect the area by boarding it up, and as long as they pay property taxes, they can keep their properties empty as long as they like.
Chernushenko said he tried to change that by coming up with legislation that would limit the amount of time commercial buildings can sit vacant, but he was told it wouldn't pass.
Now, Chernushenko said he's heading to the building on Friday with a bylaw officer to look for any violations.
"I hope that by being rigorously kept to all of the standards, they will reach a point where they find it's too big a nuisance and a cost to keep making these small repairs or paint jobs, and that it's time to act on it," he said.
The property owner did not respond to CBC's request for an interview.
The city said that when the owner was notified of bylaw violations in the past, they responded quickly to fix the problems.