TeleTech lays off 216 in Halifax
Call centre will close Nov. 30 if it can't secure new clients
CBC News
Posted: Sep 5, 2012 4:35 PM AT
Last Updated: Sep 5, 2012 6:07 PM AT
More than 200 employees at the TeleTech Holdings Inc. call centre in Halifax were given layoff notices Wednesday. (CBC)More than 200 employees at the TeleTech Holdings Inc. call centre in Halifax were given layoff notices Wednesday.
Jeanna Blatt, a spokeswoman for the Colorado-based company, told CBC News that 216 employees were given notices. Of those workers, 190 are hourly employees and the remaining 26 employees are administrators and managers.
The layoffs are effective Nov. 30.
Blatt said the company is looking for new business for the call centre but if it does not get a new contract by Nov. 30, TeleTech Holdings Inc. will close its Bayers Lake location.
She declined to identify the call centre's current customer.
TeleTech first came to Nova Scotia in 2003, after signing a six-year payroll rebate agreement with Nova Scotia Business Inc. worth up to $11.8 million. The company was expected to infuse approximately $200 million into the provincial economy over the course of the agreement.
In 2005, TeleTech Holdings Inc. opened a call centre in Amherst.
That location closed in December 2010, throwing 215 employees out of work. At the time, the company said the closure was not related to the loss of a customer or a contract and said it was a decision to consolidate the same number of jobs at another site.
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