Province warns seniors about N.S. medical alert company
Warning pertains to Freedom Home Living Solutions and its owner, Thomas Fennessey
The Nova Scotia government is warning seniors about a company selling personal alert systems.
The warning pertains to Freedom Home Living Solutions and its owner, Thomas Fennessey.
The province's Department of Health and Wellness says there are reports Fennessey is claiming to be under contract to the department — that is not the case.
The department says there is also a problem with the alarm equipment not being delivered after it's purchased.
This is not the first time there have been complaints about Fennessey's business practices.
Last November he was charged under the province's Direct Sellers Act.
He was selling alarms under the company name Seniors Connect.
The province said at the time that Fennessey and his company were not licensed under the act to sell such systems.
He's scheduled to appear in provincial court in Bridgewater to answer to those charges.
Those charges follow a complaint from an 82-year-old Hantsport woman who said she felt pressured by Fennessey into buying a system without fully understanding what she was getting into.
In March of 2012, Fennessey lost a decision in Nova Scotia's Small Claims Court.
He was carrying on business at that time under the name JTF Alarms. He sold an alarm system to a Halifax man, Harold Borden, promising to charge him $59 a month for the alarm.
Instead, Borden's credit card was debited $1,600, the maximum amount available on the card.
Borden sued and won. But his lawyer says Borden died without collecting any money.
At the time of Borden's lawsuit, JTF Alarms had earned an "F" from the Better Business Bureau for failing to resolve complaints from other consumers.
Fennessey has also listed himself as being an authorized dealer for ADT, an internationally-known security company.
Last week, a spokesman for ADT said Fennessey did not work for them. The company said it would attempt to contact Fennessey to have him remove that reference from his online resume.