The woman who died in a bus crash on Cape Breton’s Cabot Trail last weekend has been identified as Joyce Bower, 70, of Lancaster County in Pennsylvania.

She was on the bus when it left a straight section of road on the Cabot Trail, between Neils Harbour and Ingonish, N.S., at about 2.30 p.m. Sunday and rolled into a ditch.

Eighteen of the 21 people on the bus were treated at various hospitals. Bower later died. 

'It's hard to know she's so far away and I can't do anything to help her.' - Heidi Ebersole, daughter of woman hurt in crash

Bill Westlake owns Westlake Tours, the company that organized the trip from the U.S. to Nova Scotia. He was driving the bus and crashed through the front windshield, his wife Shirley told NBC affiliate WGAL.

“Last night, he didn’t sound too good,” she said Monday. “He was in a lot of pain.”

She doesn’t know what caused the crash. “I think my husband was trying to keep it from me, since I just had surgery,” she said.

Two broken ribs, two cracked vertebrae 

Heidi Ebersole’s parents Rosanne and Denis were on the trip. Her mother suffered two broken ribs and two cracked vertebrae.

“It really talked about [the Cabot Trail] being the highlight of the trip,” she said of the tour description. “It’s hard to know she’s so far away and I can’t do anything to help her.”

Westlake Tours rented the vehicle from Executive Coach. Becky McClay, spokeswoman for Executive Coach, said they are helping with the investigation.

“It’s very sad, it’s hard to contact someone to say a loved one has been injured on one of our vehicles,” she said. “Our hearts go out to them.”

Police are still investigating the cause of the crash.