Too many false security alarms, says deputy police chief
Posted: Feb 26, 2013 12:29 PM NT
Last Updated: Feb 26, 2013 4:06 PM NT
The deputy chief of the Royal Newfoundland Constabulary is raising the alarm over false alarms from security systems.
Ab Singleton said in 2012 police investigated nearly 12,000 false alarms in the St. John's area, almost a quarter of all calls the force handled that year.Ab Singleton, the deputy chief of the RNC, says business owners need to train their employees to properly use security systems. (CBC )
"It has a dramatic impact on our service delivery," said Singleton.
Each of those 12,000 calls goes to the RNC's Communications Centre, where a dispatcher takes the call, creates a file, communicates with the alarm company and moves the call through the RNC system.
And that, said Singleton, is a waste of resources.
"Because while an officer is responding to that call, it takes him away from other enforcement activities or crime prevention activities."
Proper training needed
Singleton said the biggest problem with false alarms has come from a small number of businesses which have not trained their employees to properly use the security system, or have not replaced malfunctioning systems.
"The highest frequency for 2012 was 81 activations for a single address," said Singleton. "And just looking at the top six, they accounted for 344 alarms."
"The people either owning or operating the system or the business does not take the alarm, or the work that we do, seriously."
Fire department also dealing with false alarms
The RNC has not been alone in dealing with large numbers of false alarms.
An official with the St. John's Regional Fire Department said in 2012, 94 per cent of residential alarms and 89 per cent of commercial alarms ended up as wild goose chases for their staff.
Police said the problem is getting worse, with more calls coming in, and the percentage of false alarms rising.
They said an explosion of new homes, pre-wired for alarm-systems, has been partly to blame.
Latest Nfld. & Labrador News Headlines
- Gros Morne fracking plan on UNESCO radar
- UNESCO's World Heritage Committee is worried about proposed fracking near Gros Morne National Park, on Newfoundland's west coast. more »
- Tourette foundation tweets tics
- The Tourette Syndrome Foundation of Canada is using Twitter to help the public see first hand what it's like to have the condition. more »
- Black Spruce consolidates west coast energy plays
- An exploration firm says it has the expertise and resources required to successfully develop energy opportunities on Newfoundland's west coast where others have faltered. more »
- Strike drags on at St. John's airport
- The nine-month-old strike at St. John's International Airport continues to drag on. more »
Top News Headlines
- Sopranos star James Gandolfini dies in Italy
- James Gandolfini, whose portrayal of a brutal, emotionally delicate mob boss in HBO's 'The Sopranos' helped create one of TV's greatest drama series and turned the mobster stereotype on its head, died Wednesday in Italy. He was 51. more »
- B.C. First Nation sets fires to save bison
- A First Nation band is reviving the age-old practice of controlled burning in order to improve the health of forests and restore the population of the wood bison in a corner of northeastern B.C. more »
- Canada buys rare War of 1812 collection for $573K
- The government of Canada was the winning bidder for a large collection of letters, maps and other papers that once belonged to Sir John Sherbrooke, the lieutenant-governor of Nova Scotia who conquered Maine for the British during the War of 1812. The collection sold for $573,000 at auction in London. more »
- Bob Rae quits as MP in 'very emotional' decision
- Bob Rae, who has represented the Toronto Centre riding for the Liberals since 2008, is stepping down as a Member of Parliament to devote more time to his work as a negotiator for First Nations in Northern Ontario. more »
- Statoil makes 2nd find in new frontier off Newfoundland
- Dover woman's trial on sex charges to take place in January
- N.L. may release royalty info now blocked by Bill 29
- Judge considers new evidence in shaken-baby case
- 4-year prison sentence for pizza man, gas station robberies
- New park in Labrador City not scoring goals with everyone
- Peace and quiet costs about $4K for St. John's resident
- Strike drags on at St. John's airport
- EI reforms opposed in Atlantic Canada, poll finds